Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
I can't believe all my emails/questions were addressed immediately day or night by Josh.
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
April 5th, 2024 05:00 PM
Thank you, Rachel! It's very important to me that I communicate with you at all hours to make sure you're getting the best service possible. Thank you so much for the 5-Star review!
Online portal was very easy to use
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Ruoff Mortgage - Medina
Ruoff Mortgage - Medina has received a review with 5 star rating from Cassidy O
Reply from Owner
November 12th, 2023 04:27 PM
Hi, Cassidy. Thank you very much for your rating! We are glad you had a pleasant experience.
Sarah was quick to respond and took the time to walk us through the process step-by-step as new homeowners! She understood our needs at closing and it made it happen so we could buy our first home!
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 13th, 2023 02:46 PM
I'm truly grateful for your kind words, Cassidy. It was my pleasure to guide you through the process and make your first homeownership experience as smooth as possible. I am grateful I could make your closing needs a reality. I hope you enjoy...
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Everything was handled perfectly
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Ruoff Mortgage - Medina
Our loan officer Lori was amazing. She made the process smooth. Lori was very patient with all our question and was quick to respond.
Reply from Owner
November 13th, 2023 06:57 PM
Thank you for your positive review, Melissa! We're thrilled to hear that Lori provided you with excellent service and made the mortgage process smooth for you. We appreciate your kind words and are always here to help with any questions or...
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Lori made our first home purchase easy and she was very patient with all of our questions.
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Ruoff Mortgage - Medina
Ruoff Mortgage - Medina has received a review with 5 star rating from Brock J
Reply from Owner
November 11th, 2023 04:26 PM
Hi, Brock. Thank you for taking the time to rate us!
Sarah was very attentive to our needs and did a great job explaining the process to us as first time homebuyers.
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 13th, 2023 02:47 PM
I'm incredibly grateful for your kind words, Brock. It was a pleasure guiding you through the process as first-time homebuyers. Looking forward to assisting you again if the need arises. Best wishes in your new home! Thank you once again for...
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Sarah was completely professional and very responsive. She kept me in the loop throughout the entire process. I will be recommending Sarah to anyone that I know that will be buying a house. She made such a large life event very easy.
Reply from Sarah Cole | NMLS# 79345O | Ruoff M...
November 10th, 2023 07:10 PM
I'm truly grateful for your heartfelt review, Lisa. It was a pleasure to assist you throughout your home buying process. Your kind words and high rating mean a great deal to me. I look forward to any future opportunities to assist you or your...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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