Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Lori Fetter was so responsive to any questions I had! I appreciated the quick responses and thorough explanations. Customer service was terrific.
Great Loan Officer
Reply from Owner
January 16th, 2024 03:20 AM
Thank you, Charles! I'm glad I was able to help you with your home purchase!
Josh kept. Up with all the changes and kept me informed. He was great at responding to my questions.
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
April 5th, 2024 04:57 PM
Thank you, Charles, for taking the time to leave a review. It was my pleasure to assist you throughout the process and ensure you stayed informed. Your satisfaction is my utmost priority, and I'm glad I was able to address your questions effectively....
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The service was fantastic, on time and the loan officer was consistently on top of everything that I need to have done. She was constantly communicating with us to stay focused and explaining as a first time home owner.
Highly recommend working with Matt and the Ruoff team. Smooth process from beginning to end. Thank you!!
Reply from Owner
March 14th, 2024 01:57 PM
We're delighted to hear about your positive experience with Matt Koch and the Ruoff team! Our goal is to provide a smooth and efficient process for all our clients. Thank you for the fantastic 5-star rating. We appreciate you recommending us...
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Matt was fantastic to work with. As a first time home buyer I did not know what to expect. Matt was informative, responsive and extremely kind. I loved being able to use the loan butler app and get notifications with updates on the loan process....
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Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
We're thrilled to hear about your positive experience with Matt Koch at Ruoff Mortgage. It's wonderful that Matt was able to provide you with the informative and responsive service that we strive for. We're glad you found our loan butler app...
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Josh Pick was fantastic! He was knowledgeable, communicative, direct and friendly. It was a pleasant experience and even the application was minimal hassle- truly the easiest mortgage we have ever gotten.
Reply from Owner
January 23rd, 2024 08:16 PM
Thank you so much for your kind words, Mara! I'm pleased to hear that your experience with the mortgage process was positive. Customer satisfaction is my top priority so I appreciate you taking the time to do this review. Thank you for choosing...
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Keegan was there for me every step of the way. He was very responsive and thorough. Always made sure I understood everything I was signing and checked in asking if I had questions routinely. He was there with me at closing day which I truly...
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Matt Wisniewski, Ruoff Mortgage
No, it was a pleasure to work with. He was very patient and thorough in explaining everything throughout the process.
Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Julieanna L
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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