Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
It was our first time buying a house and Matt helped us so much. He was always quick to respond when I had a random question, even on the weekends. We had a great experience working with him and if we ever need to buy another house, he would...
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Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you, Daniel, for your glowing review and the perfect rating for Matt Koch from Ruoff Mortgage. We are thrilled to hear about your positive first-time home buying experience. Matt is indeed known for his quick responses and dedication...
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Communication was extremely thorough and beneficial. Matt and the Ruoff team were very diligent in getting through the necessary items needed to close. Whenever there was a question, they were available and quick to provide a solution.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
I'm thrilled to hear that you had a positive experience with our entire team here at Ruoff Mortgage. Your 5-star review indicates that our thorough communication and diligence in resolving issues met your expectations. We are always here to...
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Where do I begin with this review, Sarah was just an absolute pleasure to work with!! I began this process way back in April of 2023 and Sarah was eager to help me from the beginning! This is an important detail because she knew I wouldn't...
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Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from Katie K
Sarah Cole was extremely knowledgeable and willing to answer all the questions that I had. I would recommend her to anyone!
Brittany was absolutely amazing during the entire process. She was always quick to respond to my million questions I had! She was exceptional throughout
Reply from Brittany Adams, Ruoff Mortgage
January 25th, 2024 05:22 PM
Thank you Joey (and Morgan :))!
SO glad your family was able to get into the home for the holidays! Hope everything is going well in this new year! 2024 will be a great year for you and your family I just know it!
Helping with the final disclosure documents to be signed.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for the excellent rating, Olga! We're pleased to hear that my team was able to assist you with the final disclosure documents. Your satisfaction is our priority at Ruoff Mortgage and we're thrilled we could meet your expectations....
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Christi Nichols, Ruoff Mortgage
Working with Christi was a wonderful experience! She is knowledgeable, patient and understanding. As a first time home buyer, I had a million questions and she always had time for me. I always felt aware of the next steps and what was going...
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Reply from Owner
December 19th, 2023 05:14 PM
What a pleasure it was to see you find and move into your beautiful new home!
for
Christi Nichols, Ruoff Mortgage
Christi was absolutely wonderful! She was knowledgeable, patient and understanding. We had never gone through this process before and had tons of questions. I always felt like Christi had time for me and was happy to explain things further....
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Reply from Christi Nichols | NMLS# 1927253 | R...
December 7th, 2023 07:38 PM
Thank you for such a kind review! It was my absolute pleasure to be a part of it.
Sarah went above and beyond and made my experience the best. She helped me understand and never left me questioning. She was very informative and kept me in the loop at all times!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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