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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
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closed
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5 Star
97%
4 Star
2%
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Reviews from Web
  • B
    Brian D G
    Indianapolis, IN
    Posted on May 13th, 2025 03:29 PM
    Ryan and the Ruoff team are amazing, and I'd never consider going elsewhere for our mortgage needs.
    Reply from Ryan Frantz, Ruoff Mortgage
    May 13th, 2025 09:13 PM
    Brian, Thank you very much! You are awesome (and too kind) to write us this wonderful review. Congratulations on your new home!!! Will be in touch when rates drop. Ryan
  • S
    Shannon H
    Posted on May 13th, 2025 12:51 AM
    We had the absolute pleasure of working with Ryan Frantz at Ruoff Mortgage, and we can confidently say it was the best experience we’ve had to date. Ryan is an exceptional communicator—always clear, timely, and incredibly patient throughout...
    read more
    Reply from Owner
    May 13th, 2025 09:16 PM
    Shannon,Honestly one of the best reviews I can remember reading. I want to thank you for the opportunity to work with you and your family. So kind and thankful...made my job so easy. So glad it worked out the way we wanted. Thx so much!!!!...
    read more
  • S
    Shannon N H
    Noblesville, IN
    Posted on May 13th, 2025 12:51 AM
    We had the absolute pleasure of working with Ryan Frantz at Ruoff Mortgage, and we can confidently say it was the best experience we’ve had to date. Ryan is an exceptional communicator—always clear, timely, and incredibly patient throughout...
    read more
    Reply from Ryan Frantz, Ruoff Mortgage
    May 13th, 2025 09:16 PM
    Shannon, Honestly one of the best reviews I can remember reading. I want to thank you for the opportunity to work with you and your family. So kind and thankful...made my job so easy. So glad it worked out the way we wanted. Thx so much!!!!...
    read more
  • M
    Michael R M
    Cocoa Beach, FL
    Posted on May 12th, 2025 12:51 PM
    Great communications!
    Reply from Ryan Frantz
    May 13th, 2025 09:17 PM
    Mike, Congrats on the new home in Florida! So how is it? Did you get to spend a little time there when you visited for the closing date? Appreciate you greatly! Thx for the opportunity to assist you and your family. Ryan
  • for
    Geno Eacret, Ruoff Mortgage
    Encompass
    N
    Neil B P
    Indianapolis, IN
    Posted on May 11th, 2025 05:32 PM
    very smooth process overall. easy communication. very satisfied.
    Reply from Geno Eacret
    May 21st, 2025 05:34 PM
    I'm thrilled to hear that you found the process smooth and communication easy. Your satisfaction is my priority, and it was a pleasure assisting you. Thank you for choosing Ruoff Mortgage.
  • M
    Michael L S
    Lizton, IN
    Posted on May 8th, 2025 04:04 PM
    The experience with Ruoff was quick and pain free .. Adam was great kept me informed answered my calls and texts in a timely manner
    Reply from Adam Vogel
    May 18th, 2025 04:11 PM
    I'm thrilled to hear that your experience with Ruoff Mortgage was quick and painless. It was important to me to keep you informed throughout the process. Thank you for your kind words and the positive review.
  • J
    Joshua D R
    Carmel, IN
    Posted on May 8th, 2025 03:06 PM
    Mark Hardin is great! This is the third mortgage he has helped with and each time he makes the process seamless.
    Reply from Mark Hardin, Ruoff Mortgage
    May 8th, 2025 05:05 PM
    I'm thrilled to hear that your mortgage process was seamless once again. It's been a pleasure assisting you each time, and I truly appreciate your continued trust in my services at Ruoff Mortgage. Thank you for your kind words.
  • D
    David M
    Posted on May 7th, 2025 03:55 PM
    Amy was available text, call, or email. She had answers to everything and was honest when she didnt know. She did everything she could to make sure we knew what was happening with our loans, which was necessary as first time home buyers. She...
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    Reply from Owner
    May 15th, 2025 12:21 AM
    David and Sumer, I'm thrilled to hear that you had such a positive experience as a first-time homebuyer. It was my pleasure to assist you throughout the loan approval and closing process, ensuring you were informed every step of the way. I'm...
    read more
  • D
    David M
    Indianapolis, IN
    Posted on May 7th, 2025 03:54 PM
    Amy was available text, call, or email. She had answers to everything and was honest when she didnt know. She did everything she could to make sure we knew what was happening with our loans, which was necessary as first time home buyers. She...
    read more
    Reply from Amy Robbins, Ruoff Mortgage
    May 15th, 2025 12:24 AM
    Thank you for the kinds words David and Sumer! I enjoyed working together with you for your first home purchase! Congratulations on your new home! Amy
  • K
    Kayla M R
    Carmel, IN
    Posted on May 5th, 2025 11:52 PM
    Mark is always very responsive and detailed in answering questions. We always appreciate his expertise and helping making the buying process seamless!
    Reply from Mark Hardin
    May 5th, 2025 11:59 PM
    I'm thrilled to hear that you found the buying process seamless and that my responsiveness and expertise were helpful. It was a pleasure assisting you, and I truly appreciate your kind words.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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