Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Ryan Frantz is a pleasure to work with. Clear and prompt communication, great expertise.
Reply from Ryan Frantz, Ruoff Mortgage
November 26th, 2025 09:44 PM
Thank you for the great review, Collin. Your feedback is greatly appreciated. I really appreciate the continued support and loyalty as we completed what I think was our 3rd or 4th loan together. Hope you Erin are enjoying your home. I will...
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Adam Vogel, Ruoff Mortgage has received a review with 5 star rating from Chicana W
Everything
Reply from Adam Vogel
June 5th, 2025 08:15 PM
I'm thrilled to hear that you had such a positive experience, Augustin. It was a pleasure assisting you at Ruoff Mortgage. If you have any questions or need further assistance, feel free to reach out.
Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Lynette S
Reply from Owner
November 26th, 2025 09:46 PM
Lynette,Thank you so much for the Google review...I really appreciate it. I thoroughly enjoyed getting to work with you to buy your new home. Was a great experience. I hope you are enjoying your home and i will be in touch when rates drop in...
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Answered all my questions. Very helpful and very respectful
Reply from Ryan Frantz
June 2nd, 2025 04:33 PM
I'm thrilled to hear that I could assist you effectively with your questions, Lynette. It was a pleasure to help you, and I appreciate your kind words. Thank you for choosing Ruoff Mortgage.
Everyone was very nice to work with. The only thing I wish had been different was that I was constantly asked for bank account documents over and over, as well as some other kinds of documents. It would have been nice to be given a list of...
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Reply from Sydney Smith, Ruoff Mortgage
June 11th, 2025 07:34 PM
I appreciate your feedback and am glad to hear that you found everyone nice to work with. I understand that the repeated requests for documents can be stressful, and I apologize for any inconvenience this caused. Your suggestion for a comprehensive...
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Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Ed D
Reply from Owner
November 26th, 2025 09:49 PM
Ed,Thank you so much for the Google review. I really appreciate you and the opportunity to assist you with your mortgage financing. I hope you and your family are enjoying your new home. I will be in touch when rates drop in 2026. Until then,...
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would answer the phone night or day didn't matter if he was on vacation or with his family he takes his job very seriously and connects with the homeowners. Does a very great job.
Reply from Ryan Frantz
May 29th, 2025 03:04 PM
I'm thrilled to hear that my dedication and accessibility made a positive impact on your experience. It was a pleasure working with you, and I appreciate your kind words.
Alexi was very responsive and helpful!
Reply from Alexi Smalley
May 26th, 2025 05:57 PM
I'm glad to hear that you found my assistance responsive and helpful. It was my pleasure to work with you, Chad. Thank you for choosing Ruoff Mortgage!
Communication
Reply from Mark Hardin, Ruoff Mortgage
May 14th, 2025 12:05 PM
We appreciate your feedback on the communication aspect of your experience, Velma. Ensuring clear and effective communication is a top priority, and we're glad to know it met your expectations. If there's anything more we can assist you with,...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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