Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Geno Eacret, Ruoff Mortgage
Iit was good I never talk too the loan agent so I could never pick their brain
The communication was excellent. Very responsiv.
Reply from Amy Robbins
September 19th, 2025 11:48 PM
I appreciate your comments about the communication. It's essential to me that I am responsive and keep everyone informed throughout the process. If you have any further questions or need assistance going forward, please feel free to reach out....
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Amy was an excellent communicator, we always knew where we were at in the process and what was need from us. There were no surprises, and the process was very smooth from the start to closing on our new home.
Reply from Owner
September 23rd, 2025 05:43 PM
Kylie, Thank you for trusting me with the mortgage for your new home! Excited to see the new kitchen! Please reach out with any questions.
Amy was an excellent communicator, we always new where we were at in the process and what was need from us. There were no surprises, and the process was very smoothe.
Reply from Amy Robbins
September 19th, 2025 12:27 PM
I'm glad to hear that the communication met your expectations and helped ensure a smooth process for you. Keeping things clear and transparent is always a priority for me. Thank you for your kind words, Kylie. If you have any further questions...
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Great communication experience. Professional experience and great website tool.
Reply from Owner
September 8th, 2025 10:37 PM
Cindy, congratulations on your new home! I am so happy you had a great experience and that you loved our Loan Butler app. Please reach out with any questions, any time! Enjoy your new home!
Communiction
Reply from Amy Robbins
September 17th, 2025 11:03 PM
Thank you for taking a moment to leave feedback. If there's anything specific you'd like to discuss regarding communication, I'm here to help. Feel free to reach out at any time.
Good Communication & Organization!
Reply from Mark Hardin, Ruoff Mortgage
September 7th, 2025 08:39 PM
I appreciate your kind words about the communication and organization. It's important to me that these aspects are handled well to ensure a smooth process for you. Thank you for your feedback and for choosing Ruoff Mortgage.
Cathy is awesome, super responsive and knowledgeable. Couldn't be happier with her performance and the process.
Reply from Cathy Clark, Ruoff Mortgage
September 5th, 2025 08:14 PM
Thank you, thank you! I really enjoyed working with you both again and truly appreciate your repeat business. I’m also happy to hear you felt the process went smoothly.
Mark was amazing throughout the entire process! communicated every step and kept us up to date. Informed us about numbers and interest percentages as soon as he was made aware. beyond the best! Made the buying process for first time buyers...
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Reply from Mark Hardin, Ruoff Mortgage
September 4th, 2025 08:30 PM
I appreciate your kind words. Keeping you informed and up to date throughout the mortgage process is something I take pride in. It's great to know that you felt well supported, especially as first-time buyers. Thank you for trusting me with...
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Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Liz C
Reply from Owner
November 26th, 2025 09:04 PM
Liz,Job well done on your mortgage and new home! I really appreciate the opportunity to assist you once again. Love how we got creative and made the VA loan work! Hope your new home is treating you both well. I will be in touch when rates drop...
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431–440 of 1646
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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