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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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9 AM to 5 PM
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5 Star
97%
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2%
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Reviews from Web
  • S
    Sarah L E
    Anderson, IN
    Posted on September 19th, 2025 03:39 PM
    The communication was very good and well informed. The progress is easy-to-use and how fast i got the house. The people are willing to help me the house too.
    Reply from Amy Robbins, Ruoff Mortgage
    September 26th, 2025 05:54 PM
    Sarah, I am so excited for you! Congratulations on the purchase of your very own home! Please reach out with any questions you may have at any time! Amy
  • J
    Johnathan M A
    West Lafayette, IN
    Posted on September 19th, 2025 03:05 PM
    Communication
    Reply from Mark Hardin, Ruoff Mortgage
    September 19th, 2025 03:12 PM
    I appreciate your feedback on communication. It's crucial to me that I provide clear and open channels for all my clients. If there's anything else you'd like to discuss or if you have further questions, feel free to reach out. Thank you for...
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  • T
    Toni M
    Westfield, IN
    Posted on September 17th, 2025 08:55 PM
    Amy and the Ruoff team were very attentive throughout the entire process. We were kept updated for every step of the loan, and everything was very smooth. The level of communication really stood out, which was very helpful being a first time...
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    Reply from Amy Robbins, Ruoff Mortgage
    September 26th, 2025 05:55 PM
    Toni, I am so happy for you and Evan! Congratulations on your new home and please reach out with any questions.
  • S
    Samantha E C
    Converse, TX
    Posted on September 17th, 2025 05:31 PM
    Ryan made everything super easy and worked with us until we found the perfect house! Highly recommend him!
    Reply from Ryan Frantz
    September 27th, 2025 05:32 PM
    Thanks for sharing your experience, Samantha. I'm thrilled that the process felt easy for you and that we found the right house. If you have any future needs or questions, don't hesitate to get in touch.
  • J
    Jessica G
    Posted on September 17th, 2025 03:10 PM
    Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Jessica G
    Reply from Owner
    November 26th, 2025 01:22 PM
    I appreciate the perfect rating, Jessica. Thank you for choosing Ruoff Mortgage.
  • J
    Jessica G
    Westfield, IN
    Posted on September 17th, 2025 03:10 PM
    Mark went above and beyond my expectations. He answered all of my questions in a clear and easy way to understand. We had some complications on the seller's end, and he stayed on top of everything to make sure we closed on time with the right...
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    Reply from Mark Hardin, Ruoff Mortgage
    September 17th, 2025 03:37 PM
    I'm very glad to hear that I was able to meet and exceed your expectations, Jessica. Navigating through complications can be challenging, but I'm committed to making sure everything stays on track and communicating clearly throughout the process....
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  • E
    Enoc Z
    Posted on September 17th, 2025 03:03 PM
    Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Enoc Z
    Reply from Owner
    November 26th, 2025 09:03 PM
    Enoc,What a great job you did thru the loan process. You made it happen and could not be more thrilled for you and your family. How are you all doing in your new home? Congratulations and I will be in touch in 2026 when mortgage rates are lower....
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  • E
    Enoc J Z
    Paris, IL
    Posted on September 17th, 2025 03:03 PM
    He was 100% professional, patient, he helped me a lot in the process! Gracias
    Reply from Ryan Frantz
    September 27th, 2025 03:04 PM
    I'm grateful for your feedback, Enoc. It's great to hear that my professionalism and patience had a positive impact on your experience. It was a pleasure assisting you, and if you need anything further, please don't hesitate to reach out.
  • D
    Daniell C
    Posted on September 16th, 2025 06:38 PM
    As a first time homeowner! I was impressed! They were patient understanding and kind though out the whole process! Other companies told me NO! They said yes!😊 I’m so happy! Thank you
    Reply from Owner
    September 23rd, 2025 05:44 PM
    Congratulations Daniell! I am so happy we were able to help you and your family with your first home! Love this picture in front of YOUR home. Please reach out with any questions, any time! Enjoy your new home!
  • D
    Daniell N C
    Shelbyville, IN
    Posted on September 16th, 2025 06:32 PM
    As a first time home buyer. They had patienceand understanding. They helped every they could. They got my approval fast and easy. Other companies said know they said YES! I was very impressed. Thank you Amy Robbins!! I love our new home!
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    Reply from Amy Robbins, Ruoff Mortgage
    September 26th, 2025 05:57 PM
    Daniell, Yes, you did it! I am so proud of you. Enjoy making your new home a place of your own for you and your family. I am here if you need me, just give me a call! Amy
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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