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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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5 Star
97%
4 Star
2%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • R
    ReSheante C
    INDIANAPOLIS, IN
    Posted on September 25th, 2025 03:59 AM
    I will say you guys handled all the sellers crazy antics and setbacks with so much grace, patience, and decorum that it was inspiring. I was ready to just throw in the towel. As a first time home buyer, I feel the whole process was more complicated...
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    Reply from Sydney Ott, Ruoff Mortgage
    September 25th, 2025 03:51 PM
    Thank you so much for this kind review! It was truly a joy helping you through the process. Buying your first home is such a big milestone, and I’m so glad I could be in your corner to make sure everything came together in the end. Your kind...
    read more
  • J
    Josh A B
    Posted on September 24th, 2025 05:13 PM
    Adam Vogel, Ruoff Mortgage has received a review with 5 star rating from Josh A B
  • J
    Joshua D W
    Anderson, IN
    Posted on September 24th, 2025 05:13 PM
    Everything was explained very clearly. I was sure of everything the whole process. Adam was great.
    Reply from Adam Vogel
    October 4th, 2025 05:14 PM
    Joshua, thank you for your feedback. I'm happy to hear that the explanations provided throughout the process gave you confidence. It was a pleasure to assist you along the way. Should you have any questions or require further assistance, feel...
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  • for
    Geno Eacret, Ruoff Mortgage
    Encompass
    E
    Eriberto M
    Indianapolis, IN
    Posted on September 24th, 2025 12:47 PM
    Great communication and as a first time home buyer they really explained alot a lot of stuff that i had no idea about.
  • T
    Timothy H
    Fort Gaines, GA
    Posted on September 23rd, 2025 09:22 PM
    Amy was great at helping answer questions to decrease my anxiety!
    Reply from Amy Robbins, Ruoff Mortgage
    September 26th, 2025 05:52 PM
    I am happy to hear that my answers helped reduce your anxiety, Tim. I aim to make the process as stress-free as possible however, as we experienced, there are so many parties involved in the process that sometimes it can get crazy lol. If you...
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  • D
    Devon M
    Indianapolis, IN
    Posted on September 23rd, 2025 04:31 PM
    I ouldn't have asked for a better agent than Ryan
    Reply from Ryan Frantz
    November 26th, 2025 09:02 PM
    Devon, What a great experience. I really appreciate you and the opportunity to assist you. I will be in touch when rates improve next year. Until then, enjoy your new home! Ryan
  • B
    Brielle C
    Anderson, IN
    Posted on September 22nd, 2025 03:29 PM
    Mark went out of his way to make sure we were knowledgeable and comfortable throughout the whole process!
    Reply from Mark Hardin, Ruoff Mortgage
    September 22nd, 2025 03:34 PM
    I'm grateful for your feedback and glad to know that you felt knowledgeable and comfortable during the process. Ensuring that you're well-informed is a priority for me. Thank you for allowing me to assist you at Ruoff Mortgage.
  • D
    Diane W
    Fishers, IN
    Posted on September 21st, 2025 02:45 PM
    made the process extremely easy and kept me updated with what the next steps were to complete the process. I love my new home and I'm happy that I went with you.
    Reply from Mark Hardin, Ruoff Mortgage
    September 21st, 2025 03:00 PM
    I'm so pleased to hear that the process was seamless for you and that you felt informed every step of the way. It's wonderful to know you're enjoying your new home. Thank you for trusting me with such an important journey at Ruoff Mortgage.
  • R
    Resheante C
    Posted on September 20th, 2025 03:19 AM
    Sydney was amazing. I will say as a first time home buyer that the process was scary. She made sure I was in the loop and knew what to expect every step of the way. There were quite a few snags that were not any one’s fault but the seller’s...
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    Reply from Owner
    September 22nd, 2025 07:50 PM
    Thank you so much ReSheante! I’m so glad I could help make the process smoother and keep you feeling confident through the ups and downs. It means the world to hear that you felt supported every step of the way. I truly appreciate your kind...
    read more
  • S
    Sarah E
    Posted on September 19th, 2025 03:40 PM
    Amy Robbins, Ruoff Mortgage has received a review with 5 star rating from Sarah E
    Reply from Owner
    September 23rd, 2025 05:42 PM
    Sarah, Thank you for the 5 star review and Congratulations on your first home! Please reach out with any questions.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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