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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
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Reviews from Web
  • R
    Robert A K
    Carmel, IN
    Posted on October 21st, 2025 03:40 PM
    We had not sold our existing home before acquiring our new home. Not only did Ryan assist with the new loan, he helped us with a bridge loan on our existing home. Smooth process with both loans.
    Reply from Ryan Frantz
    October 31st, 2025 03:40 PM
    It's encouraging to hear that the process went smoothly for both your new loan and the bridge loan, Robert. I'm glad I could assist you in navigating both transactions successfully. If you have any further questions or need guidance in the...
    read more
  • M
    Madeline D
    Wabash, IN
    Posted on October 21st, 2025 12:07 AM
    Alexi was super thorough and guided me through the experience with ease. Really took the stress away as a first-time buyer!
    Reply from Alexi Smalley
    October 31st, 2025 01:39 PM
    I'm pleased to hear that your experience as a first-time buyer went smoothly, Madeline. I'm glad I could help make the process less stressful for you. Thank you for trusting me and Ruoff Mortgage with your journey to home ownership.
  • J
    Jennie L F
    Erie, CO
    Posted on October 20th, 2025 03:18 PM
    Ryan Frantz is the best!
    Reply from Ryan Frantz
    October 30th, 2025 03:18 PM
    Thank you for your kind words, Jennie. I'm pleased to know you feel that way about my service. If there's anything more I can assist you with, just let me know.
  • L
    Luke M
    Posted on October 20th, 2025 07:01 AM
    Stacey Klein, Ruoff Mortgage has received a review with 5 star rating from Luke M
    Reply from Owner
    November 13th, 2025 03:35 PM
    I appreciate your rating, Luke. If you have any further feedback to share, feel free to reach out.
  • L
    Luke M
    Speedway, IN
    Posted on October 20th, 2025 07:01 AM
    Easy and fast!
    Reply from Stacey Klein, Ruoff Mortgage
    October 30th, 2025 04:32 PM
    I'm pleased to hear that the process was easy and fast for you. Thank you for sharing your experience, and if you ever have more questions or need assistance in the future, don't hesitate to reach out.
  • T
    Tony C
    Posted on October 19th, 2025 07:06 PM
    Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Tony C
    Reply from Owner
    October 20th, 2025 12:30 PM
    I appreciate your rating, Tony. Thank you for your support!
  • T
    Tony L C
    Indianapolis, IN
    Posted on October 19th, 2025 07:06 PM
    I was notified promptly as what I needed to do and Marked helped me a lot with process. Pleasure working with him. Always had time to answer any questions or problems and helped to get them resolved
    Reply from Mark Hardin, Ruoff Mortgage
    October 20th, 2025 12:30 PM
    I appreciate your feedback and I'm glad to know that the process went smoothly for you. It was a pleasure working with you as well, and I'm always here to assist and clarify any questions or issues that come up. Thank you for choosing Ruoff...
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  • A
    Anthony R
    Posted on October 17th, 2025 03:01 PM
    Brit was very easy to work with. She was always quick to respond and never left us wondering what came next. Our only issue was not with her, but with creating an online account to start paying our mortgage. It said we needed to make a call,...
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  • A
    Anthony W R
    Indianapolis, IN
    Posted on October 17th, 2025 03:01 PM
    Brit was very easy to work with. She was always quick to respond and never left us wondering what came next. Our only issue was not with her, but with creating an online account to start paying our mortgage. It said we needed to make a call,...
    read more
  • for
    Geno Eacret, Ruoff Mortgage
    Encompass
    D
    DANIEL J B
    Indianapolis, IN
    Posted on October 17th, 2025 02:45 PM
    GENO DELIVERED ABOVE AND BEYOND ACCESS MORNING DAY AND NIGHT. WENT WELL PAST MY EXPECTATIONS.
    Reply from Geno Eacret
    October 27th, 2025 02:46 PM
    Your feedback is truly valued, Daniel. I'm pleased that my efforts exceeded your expectations and that you found my availability beneficial. I'm here to support you anytime you need assistance.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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