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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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9 AM to 5 PM
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closed
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closed
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5 Star
97%
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2%
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Reviews from Web
  • M
    Mouloud D
    Posted on October 13th, 2025 03:34 PM
    Amazing agent always on top of tasks and she was professional dealing with our questions and she was patient throughout the process
  • M
    Mouloud D
    Plainfield, IN
    Posted on October 13th, 2025 03:32 PM
    Amazing team easy to work with and always on top of things and up to task for that I say thank you and appreciate your hard work
    Reply from Brit VanZant
    October 23rd, 2025 03:34 PM
    I appreciate your positive feedback. I'm pleased to know that you found it easy to work with me and felt that I stayed on top of things. Your acknowledgment means a lot, and I'm happy to have been of assistance in your experience with Ruoff...
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  • K
    Karen K
    Posted on October 12th, 2025 07:19 PM
    Cathy was very knowledgeable and helpful in organizing my refinance. I was very pleased with her services.
    Reply from Owner
    October 13th, 2025 04:45 PM
    I'm so glad we were able to get you that great low rate, and reduce your loan term!! You'll be saving so much interest! It was great working with you again.
  • K
    Karen K
    Indianapolis, IN
    Posted on October 12th, 2025 07:19 PM
    Cathy was very knowledgeable and helpful in organizing my mortgage loan refinance. I am very pleased with her services.
    Reply from Cathy Clark, Ruoff Mortgage
    October 13th, 2025 04:48 PM
    I'm so glad we were able to get you that great low rate, and reduce your loan term!! You'll be saving so much interest! It was great working with you again.
  • J
    John T W
    Carmel, IN
    Posted on October 10th, 2025 03:23 PM
    Ryan's knowledge, professionalism and excellent response times were absolutely fantastic.
    Reply from Ryan Frantz
    October 20th, 2025 03:25 PM
    It's great to know that you found my knowledge, professionalism, and response times beneficial, John. Making sure you have a seamless experience is always a top priority for me. If there’s anything more I can do for you in the future, please...
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  • M
    Meressa L
    Posted on October 10th, 2025 03:11 PM
    We had the most positive experience working with Mark! He went above and beyond to make our lending process as smooth and stress-free as possible. Every question — even the small ones — was met with patience, knowledge, and confidence.Mark...
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    Reply from Owner
    October 20th, 2025 12:31 PM
    Your kind words mean a lot to me. It's rewarding to hear that your experience was positive and that I could support you effectively throughout your lending process. I always strive to be patient and knowledgeable, aiming to keep your goals...
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  • G
    Greyson L
    Whitestown, IN
    Posted on October 10th, 2025 03:11 PM
    We had the most positive experience working with Mark! He went above and beyond to make our lending process as smooth and stress-free as possible. Every question — even the small ones — was met with patience, knowledge, and confidence.Mark...
    read more
    Reply from Mark Hardin, Ruoff Mortgage
    October 10th, 2025 06:08 PM
    It's fantastic to know that your experience was so positive and that you felt well supported throughout the lending process. Getting to work with you for an entire year, from start to finish, allowed me to truly understand your goals and ensure...
    read more
  • P
    Patricia B
    Muncie, IN
    Posted on October 9th, 2025 04:23 PM
    I have worked with Ruoff and Ryan Franz for many years. Always excellent service in every aspect. Very trustworthy and dependable. Thank you again Ryan. You are great.
    Reply from Ryan Frantz
    October 20th, 2025 03:49 PM
    I truly appreciate your kind words, Patricia. It's been a pleasure working with you over the years and providing you with dependable service. Your trust means a lot to me, and I'm grateful for the opportunity to assist you. If there's ever...
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  • C
    Carie M
    Indianapolis, IN
    Posted on October 8th, 2025 03:14 PM
    Communication was quick and easy.
    Reply from Adam Vogel
    October 20th, 2025 04:14 PM
    It's great to hear that you found the communication quick and easy, Carie. I'm pleased that this aspect met your expectations. Should you need further assistance, please don't hesitate to get in touch.
  • C
    Colin A W
    Indianapolis, IN
    Posted on October 5th, 2025 03:30 PM
    Ryan did a great job keeping us up to date with the loan process as well as coaching us through our first home buying process. Ryan was able to lock us in at a lower interest rate than originally quoted by being aware of the market and letting...
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    Reply from Ryan Frantz, Ruoff Mortgage
    November 26th, 2025 09:01 PM
    Colin! Wanted to thank you for the great feedback. Was a pleasure and I appreciate you giving us the opportunity to assist you with the loan process. I will be in touch on rates as the drop in 2026. Enjoy your new home! Ryan
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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