Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Amy is very knowledgeable and genuinely cares!
Reply from Amy Robbins
February 21st, 2026 04:21 PM
I appreciate your kind words, Eric. It's important to me to provide knowledgeable support and genuine care throughout the process. If there's anything else I can assist you with, please feel free to reach out.
As first time home buyers everything was made so simple and was well explained along the way. We are so thankful for all the work everyone put in to help us get our first home!
Reply from Courtney Williams, Ruoff Mortgage
February 11th, 2026 04:08 PM
Totally our Pleasure! Enjoy your new home!
Amy was able to help us get pre-approved for a loan on a Sunday, helping us get an offer in before a deadline. That extra effort on the weekend allowed us to get our house. Amy was responsive and helpful through out the whole process.
Reply from Owner
February 11th, 2026 12:10 AM
Thank you so much for the kind review! I’m so glad I could help get you pre-approved quickly and in time to submit your offer. Timing matters, and I’m grateful I could be a small part of helping you secure your home. It was a pleasure working...
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Amy was able to get us pre approved on a short notice on a sunday so we could get an offer in before the deadline. She was responsive and helpful throughout the whole process. We were blessed to get the house thanks to that quick assistance....
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Reply from Amy Robbins, Ruoff Mortgage
February 11th, 2026 12:16 AM
Thank you so much for sharing your experience. I’m so glad I could help you move quickly to meet the deadline and support you throughout the process. Welcome back to Indiana—helping you make this move home was truly a pleasure. Wishing you...
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Pre approval letter was really fast and handled well . And majority of loan process There were just small errors in and minor lack of timely communication or miscommunication due majority being done through email or text so in person human...
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Alexi's an awesome loan officer!
Amy Robbins, Ruoff Mortgage has received a review with 5 star rating from Steve R
Reply from Amy Robbins, Ruoff Mortgage
February 11th, 2026 12:19 AM
Steve, thank you for the 5-star review. It means a lot coming from someone who leads and supports so many great agents. I appreciate the collaboration and look forward to continuing to work together.
Thanks so much to Ryan and his team for such an amazing experience! This really was the most smooth home purchasing experience I have had
Reply from Ryan Frantz, Ruoff Mortgage
February 2nd, 2026 04:45 PM
Bryan,
THANK YOU and appreciate you taking the time to give us a review. Loved that we hit the mark for you. If loan rates fall more over the next year I will stay in touch to help drop your rate even more. Have a great 2026!
Ryan
Ryan gives us complete peace of mind throughout the Entire refinance process. He is attwntive to all details and our questions He responds quickly and after business hours we are grateful to work with him!
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Reply from Ryan Frantz
February 2nd, 2026 04:46 PM
Hey Doug and Liz! Appreciate the feedback. We appreciate you and the opportunity to help you refinance. Enjoy Florida and when rates fall further we will reach out. Until then, have a great 2026!
Ryan
Mark, Jennifer Kessinger and Courtney were absolutely phenomenal! They made our first time home buying process a BREEZE!
Reply from Owner
February 4th, 2026 04:17 PM
It's great to know that you had a positive experience with me, Jennifer, and Courtney during your first home buying process, Amber. Simplifying the experience and making it smooth for you is always our aim. Thank you for trusting us at Ruoff...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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