Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
It was a very pleasent expeirence. Quick, no nonsense and accurate. I loved it. From offer to closing was just under three weeks I think. It could NOT have gone smoother!
Reply from Amy Robbins
February 28th, 2026 02:48 PM
I'm glad to hear that your experience was smooth and efficient, Joshua. It's great to know we were able to meet your expectations from offer to closing. If you have any further questions or need assistance in the future, don't hesitate to reach...
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Being detailled and organized that help me as a first time home buyer/owner get thru the process and get keys in hand. No discussions too difficult to understand, plain and straightforward. They got a lifetime customer in me.
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Mark and his team made everything so incredibly clear, efficient and stress free I thought for sure I was missing something. Incredibly well done and seamless buying process.
Reply from Mark Hardin, Central Indiana | Ruof...
February 17th, 2026 04:44 PM
I'm glad to know that the process felt clear, efficient, and stress-free for you, Logan. Ensuring a seamless experience is always my priority. Thank you for your kind words and for choosing me to assist with your mortgage needs at Ruoff Mortgage....
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The seller of the home we purchased disclosed that they went with our offer due to the good reputation of Ruoff and the team .
Best mortgage lender I’ve ever used to secure a loan with our finance needs.
Reply from Owner
February 16th, 2026 02:21 PM
Kim,You and Mark are too kind. I really appreciate you taking the time to post a Google review. So glad that Phil Wiley could help you on the real estate side and get this property under contract for you. Thank you and will be in touch as we...
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Ryan worked around the clock working on getting our loans terms to meet are needs. He kept us updated on documents needed for underwritin and made loan process great. I recommend Ryan for any new customers needing home financing.
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Reply from Ryan Frantz, Ruoff Mortgage
February 16th, 2026 02:22 PM
Mark,
You and Kim are too kind. I really appreciate you taking the time to post these reviews. So glad that Phil Wiley could help you on the real estate side and get this property under contract for you.
Thank you and will be in touch as...
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Mickie was great! She was always prompt to respond to any questions we had and helped make the whole experience awesome!
Reply from Mickie Lucas
February 25th, 2026 06:40 PM
Terry, I appreciate your compliments and am pleased to hear that my responsiveness made a positive impact on your experience. If any more questions come up or you need further assistance in the future, feel free to reach out. Thank you for...
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Amy was straightforward, detailed, and very pleasant to work with . We would highly recommend her to anyone!
Reply from Amy Robbins
February 24th, 2026 08:03 PM
Thank you for your wonderful feedback, Ally. I'm really pleased to know that you found my approach straightforward and detailed. It was a pleasure working with you, and I truly appreciate your recommendation. Should you have any more questions...
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Everything was wonderful and a smooth path to closing. We appreciate the time spent and advice given. We love Amy Robbins and her amazing team! Thank you ❤️
Reply from Owner
February 14th, 2026 06:33 PM
Eric, Thank you for your kind words! I appreciate your repeat business and look forward to helping you and your family with any future needs you may have. Amy
Everything was wonderful and a smooth path to closing. We appreciate the time spent and advice given. We love Amy Robbins and her amazing team! Thank you ❤️
Reply from Amy Robbins
February 21st, 2026 05:43 PM
I'm grateful for your thoughtful review, Kelly. I'm pleased to know that the process was smooth and satisfactory for you. The time we spent together and the opportunity to provide guidance mean a lot to me. If you have more questions or need...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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