Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
adam made this process easy! This is my first time buying a home and he was very patient with my questions and explaining everything in a way that made sense to me
Reply from Adam Vogel
March 30th, 2026 03:18 PM
I'm glad to hear that I could make your first home-buying experience easier, Samantha. It's important to me that all your questions are answered clearly. If there's anything more I can assist you with now or in the future, please let me know....
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Ryan is great - have been working with him for 15 years
Reply from Ryan Frantz, Ruoff Mortgage
March 20th, 2026 07:32 PM
Drake,Thank you very much for the kind words and awesome feedback. Has it been 15 years already?1? WOW! Congrats on the refi...lowest rate we have seen internally in a few years and you timed it right as rates have gone to 6+ month highs right...
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Amy was great to work with!
Clear communication throughout the whole process and true professionalism.
Reply from Ryan Frantz, Ruoff Mortgage
March 18th, 2026 04:45 PM
Logan!We made it...took some time but we found the rate and finish line on the refinance. Well done. Can't thank you enough for the conversation and collaboration on when we should lock the rate. Timed it perfectly. We'll watch for that next...
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Mickie deserves a raise by how fantastic she is. She was very quick to respond and was able to answer all of my questions as they came up. She easily made our first time home buying experience exciting and informative.
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Reply from Mickie Lucas
March 30th, 2026 06:00 PM
Hunter, thank you for expressing your satisfaction with our experience. I'm glad to hear that my quick responses and guidance were helpful during your first home-buying process. It's rewarding to know that I could make this journey both exciting...
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The experience that we had with Mark and his team was awesome!
Reply from Mark Hardin, Central Indiana | Ruof...
March 18th, 2026 03:27 PM
Shelby, I'm pleased to hear that your experience with me and my team was positive. It's important to me that you felt supported throughout the process. Thank you for sharing your experience and choosing Ruoff Mortgage.
Ryan is awesome to work with. He was very knowledgeable throughout the process, and was even patient with us while we were watching the rate market develop.
Reply from Ryan Frantz, Ruoff Mortgage
March 18th, 2026 03:20 PM
Hey Kyle! Appreciate you sending over the great comments. Really appreciate it. So glad we could get this refinance done for you. We will keep chipping away at that rate. Have a great spring and summer and we will look at this again here later...
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One of my best customer experiences, ever. Made me feel as if I was the only person they had to take care of. Not only that, but Ryan answer my questions right now and made the process totally smooth. Look no farther than right here for a painless,...
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Reply from Owner
March 18th, 2026 01:47 PM
Don,Thank you very much for this incredible feedback. Thankful for Shelly Wilson and her team at Indiana Gold Group for finding you this home and making it happen for you. I really appreciate you and your family trusting me to help you with...
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Communication was exceptional! Made me feel like I was the only person they had to take care of.
Reply from Ryan Frantz, Ruoff Mortgage
March 18th, 2026 01:48 PM
Don,
Thank you very much for this incredible feedback. You are awesome my friend. Hope the new home is treating you right. Thank you for the opportunity to assist you once again on your mortgage...you are the best! Appreciate you.Ryan
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I didnt have much time to get approved for a loan and get squared away , but Ryan was there for every step and expideted my process . He even worked while he was on vacation with his family. I had a great experience
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Reply from Ryan Frantz, Ruoff Mortgage
March 17th, 2026 06:58 PM
Thank you Drew for the great survey and comments. We are happy to see we met the standard. I think the overall experience was just great and we THANK YOU for the opportunity to assist you with the financing for your new home. It was great that...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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