Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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closed
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Reviews from Web
Amy was very proactive and informative throughout my refinance process. We patiently waited for rates to drop for over 2 years and were ready to jump on the opportunity when it presented itself. She was transparent during each of our discussions...
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Reply from Amy Robbins, Ruoff Mortgage
May 19th, 2026 06:08 PM
Casey, Your patience paid off! Thank you for the kind works and I look forward to working together in the future. If you have any questions , don't hesitate to reach out.
Amy Robbins, Ruoff Mortgage has received a review with 5 star rating from Steve F
Reply from Owner
May 21st, 2026 02:25 PM
Steve, Thank you so much for the 5-star review! We truly appreciate the opportunity to help with your mortgage journey and are grateful you trusted our team.It was a pleasure working with you, and we wish you all the best in your new home....
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Amy and the Ruoff team made the whole process easy.
Reply from Amy Robbins, Ruoff Mortgage
May 19th, 2026 06:09 PM
Steve, Congratulations on your new home! Glad we were able to make the process easy! Please reach out with any questions. Amy
Good coordination with agent.
Reply from Amy Robbins, Ruoff Mortgage
May 19th, 2026 06:10 PM
Hi Marsha, Welcome back to Indiana! Congratulations to you and Henry on your new condo. Please reach out with any questions at any time! Amy
There were a couple of pretty big mistakes that fortunately were caught in time, but if not for the diligence of my father they would have been huge.
Reply from Ryan Frantz
May 26th, 2026 10:43 PM
Really appreciate the feedback Joel. Apologies on the miscue by me a day before closing. Glad Rich was able to help and we could keep things on track. Thank you for the opportunity. I will share once 6 months of payments are made where rates...
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Overall communication and discussion Mark can bring to the table, he is experienced and keeps buyers informed.
Reply from Mark Hardin, Central Indiana | Ruof...
May 19th, 2026 02:35 PM
Nikolas, thank you for your kind words. I'm glad to hear that my communication and experience were helpful throughout the process. Keeping buyers informed is something I value greatly at Ruoff Mortgage.
Signing process : jumped from signing spot signing spot without being able to read what you were signing Had to read the whole thing, then start signing Closing costs: Was given the number and wired it, then said it was going to be a different...
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Reply from Ryan Frantz
May 26th, 2026 10:44 PM
Thank you for your feedback Rich and for helping fix my mistake the day before closing. My apologies that it happened this way. I own it. You were a huge help and I thank you for helping us close on time and being so great thru the process....
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Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Martina N
Reply from Owner
May 19th, 2026 02:35 PM
Martina, thank you for the perfect rating. I'm grateful for your support and trust in Ruoff Mortgage.
We are so thankful for Mark. He has always been available, communicative , and keeps us well informed. Thank you for everything!
Reply from Mark Hardin, Central Indiana | Ruof...
May 18th, 2026 03:12 PM
Martina, I'm grateful for your kind words. It's important to me to be available and communicative throughout the process, and I'm pleased to hear that you felt well informed. Thank you for choosing Ruoff Mortgage.
Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Ryan N
Reply from Owner
May 19th, 2026 02:35 PM
Ryan, thank you for your positive rating. I'm glad to know your experience with Ruoff Mortgage met your expectations.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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