Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Any questions I had were answered quickly and thoughtfully!
Reply from Amy Robbins
June 6th, 2026 06:55 PM
Sarah, I'm grateful to hear that your questions were answered quickly and thoughtfully. It's important to me to provide helpful and attentive support. If you need any more assistance, please feel free to reach out.
This is the second time I have used Ryan Frantz to handle my mortgage. He makes the process effortless and worry-free. He answers questions quickly and thoroughly, and has excellent follow-thru. I cannot recommend him enough.
Reply from Owner
May 27th, 2026 10:50 PM
Bryan,Thanks so much for the awesome Google Review. Awesome of you to take the time to give me this feedback. Really appreciate it. Hope you and J love your brand new home. Love to see some pics once you are all moved in and decorated.Congratulations!...
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This is the second time I have used Ryan Frantz to handle my mortgage. He makes the process effortless and worry-free. He answers questions quickly and thoroughly, and has excellent follow-thru. I cannot recommend him enough.
Reply from Ryan Frantz, Ruoff Mortgage
May 26th, 2026 10:38 PM
Bryan!Congratulations to you and J on your new home. I gotta see some pics of the home once you have moved in. I really appreciate you allowing me to assist on your home purchase a 2nd time. Thank you very much. I will be in touch with first...
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Working with Mark was a great experience from start to finish. He was kind, responsive, patient, and truly cared for my buyers through the entire process.Communication was great and most importantly he got the deal done smoothly and on time!...
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Reply from Owner
June 2nd, 2026 08:54 AM
Jennifer, I'm grateful for your kind words and I'm pleased to know that the experience was positive for both you and your clients. Ensuring smooth communication and timely completion is always a priority for me, and I'm glad it met your expectations....
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Clear and concise communication! Was always there for us when we needed!
Reply from Mark Hardin, Central Indiana | Ruof...
May 26th, 2026 03:25 PM
Alexander, I'm grateful for your kind words about my communication and support. It's important to me to be there for my clients whenever needed. Thank you for choosing Ruoff Mortgage.
Ryan is the best. He's on top of everything.
Reply from Owner
May 26th, 2026 10:39 PM
Gary,Congratulations to you and Monica on your new home. I gotta see some pics of the home once you have moved in and are settled. Dream Home! I really appreciate you allowing me to assist on your home purchase. Thank you very much. I will...
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Ryan's service level is above and beyond what we could ask for.
Reply from Ryan Frantz, Ruoff Mortgage
May 26th, 2026 10:40 PM
Gary,
Congratulations to you and Monica on your new home. Thank you for the review on both Experience.com and Google! Awesome of you to do both. I really appreciate you allowing me to assist on your home purchase. Thank you very much. I will...
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Great communication
Reply from Mark Hardin, Central Indiana | Ruof...
May 21st, 2026 03:13 PM
Samantha, I'm happy to hear that you appreciated the communication. Ensuring clear and open dialogue is a top priority for me during the mortgage process. Thank you for your kind words and for placing your trust in Ruoff Mortgage.
The Ruoff team was great to work with. Our Branch Manager was even present at closing to ensure everything went through smoothly, which I have NEVER had a lender do before. We greatly appreciate the Ruoff team's help in ensuring our home purchase...
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Reply from Owner
May 21st, 2026 02:25 PM
Nick and Anne, Thank you so much for your kind words and for trusting our team with your home purchase! It means a lot to hear that you had a smooth experience and noticed our commitment all the way through closing. Being present at closing...
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The Ruoff team was great to work with. Our Branch Manager was even present at closing to ensure everything went through smoothly, which I have NEVER had a lender do before. We greatly appreciate the Ruoff team's help in ensuring our home purchase...
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Reply from Amy Robbins
May 30th, 2026 04:12 PM
Nicholas, I'm pleased to hear that you had a great experience with the Ruoff team and that everything went smoothly, especially at the closing. It's appreciated to know that the extra support made a difference for you. If you have any further...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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