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Ruoff Mortgage - Indy West in Indianapolis, IN

Ruoff Mortgage - Indy West, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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5 Star
98%
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2%
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Reviews from Web
  • N
    Noah A
    Crawfordsville, IN
    Posted on April 24th, 2026 05:35 PM
    This was my second time working with Ruoff to buy a home. My loan officer, Scott, was always available for any questions and quick to inform me of steps I needed to take to make the buying process easier and faster. He did a great job explaining...
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    Reply from Scott Miller, Ruoff Mortgage
    April 25th, 2026 10:49 AM
    Thank you, Noah, for sharing your experience. I'm glad to hear that I could assist you effectively during your second home-buying journey with Ruoff. It's great to know that the explanations and guidance provided helped make the process smoother...
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  • C
    Caron S
    Crawfordsville, Indiana
    Posted on April 23rd, 2026 08:00 PM
    I have closed with Scott Miller on two separate transactions now, and both experiences have been excellent. If you called, texted, or emailed Scott, he never left you waiting more than a few minutes for a response. Weekday or weekend, he was...
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    Reply from Scott Miller, Ruoff Mortgage
    April 23rd, 2026 08:31 PM
    Thank you, Caron, for your kind words and for choosing to work with me on both of your transactions. I'm pleased to hear that my responsiveness and communication met your expectations and helped keep things moving forward smoothly. It means...
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  • for
    Stacey Mayo, Ruoff Mortgage
    Encompass
    A
    Andrea P F
    Plainfield, IN
    Posted on April 22nd, 2026 11:57 AM
    Stacey was patient and answered every question I had. She was reassuring when I had doubts and overall she was the calm person I needed during this procress. It was a pleasure to work with her!
    Reply from Stacey Mayo
    May 4th, 2026 06:29 PM
    Andrea, I appreciate your kind words and am glad to know I could provide the reassurance you needed. It was a pleasure working with you as well, and I'm here if you have any more questions or need further assistance.
  • B
    Ben B
    Posted on April 15th, 2026 04:42 PM
    Great experience and highly I recommend Ruoff Mortgage.
    Reply from Owner
    April 27th, 2026 07:24 PM
    Ben, I'm glad to hear that you had a great experience and recommend Ruoff Mortgage. Your recommendation means a lot to me. If there's anything else I can assist you with, please feel free to reach out.
  • B
    Benjamin D B
    Indianapolis, IN
    Posted on April 15th, 2026 04:41 PM
    Dan was great to work with!! He was very attentive to details and provided me good feedback and recommendations throughtout the entire process. I had heard that buying a home can be stressful and at times and it was. But Dan made it as easy...
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    Reply from Dan Nicholas, Ruoff Mortgage
    April 15th, 2026 05:05 PM
    Hey Ben !!! THANK YOU for the kind review. Very happy we were able to pull this together for you all. Congratulations once again. Feel free to contact me anytime!
  • M
    Michael P
    Posted on April 15th, 2026 12:53 AM
    As a first time home buyer I had an excellent experience. Dan was very helpful with any questions I had and if it was something he didn't know or was sure on he had contacts who could help me out. Everyone I interacted with was friendly and...
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    Reply from Owner
    April 15th, 2026 11:22 AM
    Thanks for the nice review Michael. I was happy to be aprt of this journey with you. Hope you emjoy the condo for many years to come! Please call, text or email anytime! Thank you.
  • M
    Michael R P
    Indianapolis, IN
    Posted on April 15th, 2026 12:53 AM
    As a first time home buyer I had an excellent experience. Dan was very helpful with any questions I had and if it was something he didn't know or was sure on he had contacts who could help me out. Everyone I interacted with was friendly and...
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    Reply from Dan Nicholas, Ruoff Mortgage
    April 15th, 2026 11:22 AM
    I'm glad to hear that your first-time home buying experience was excellent, Michael. It's great to know that I could assist with your questions and connect you with helpful contacts. If you have any more questions or need further assistance,...
    read more
  • S
    Samuel H
    Posted on April 14th, 2026 05:20 PM
    Dan was awesome! Helped keep things simple and go smoothly! 10/10 would recommend!
    Reply from Owner
    April 15th, 2026 11:23 AM
    Woohoo! Thanks for the great review Sam. Very nice home you got there. Congratulations once again and thank you!
  • C
    Caroline M
    Avon, IN
    Posted on April 14th, 2026 03:04 PM
    Overall, a very pleasant experience. As first time home buyers, we were very cautious and inquisitive during every step of the process. Jennifer was very patient and informative and answered all of questions we had. We are very fortunate to...
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    Reply from Jennifer Reynolds, Ruoff Mortgage
    May 8th, 2026 11:01 AM
    Caroline, I'm glad to hear that you had a pleasant experience as first-time home buyers. Being patient and informative is important to me, and I'm thankful for your kind words. If you have any more questions in the future, feel free to reach...
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  • B
    Beatrice C S
    NINEVEH, IN
    Posted on April 12th, 2026 03:35 PM
    Dan is a very knowledgeable and talented loan officer. This is the best experience I have ever had buying a home. I will use him for all my future purchases. Absolutely amazing.
    Reply from Dan Nicholas, Ruoff Mortgage
    April 13th, 2026 11:35 AM
    Hi Beatrice!! Thanks so much for the kind review! I really enjoyed assisting you all in the new move financing end of things. Great home for you all to start your new life chapter! Please call, text or email anytine. Thank you !
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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