Ruoff Mortgage - Indy West, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
Excellent!
Reply from Dan Nicholas
April 13th, 2026 11:37 AM
Hey, thanks Sam!! These great reviews are what helps my business.
Realy enjoyed working with you. Thanks for being so responsive. Congratualtions on the new house. Great house!
for
Stacey Mayo, Ruoff Mortgage
Stacey is amazing! She helped us realize we are not bad with our money just needed to know how to understand everything. She helped us become knowledgeable and understand from beginning to closing! She really is the best!
Reply from Owner
April 13th, 2026 01:37 PM
Macyn, I'm thankful for your kind words and glad that I could help clarify things for you. It's great to hear that you feel more knowledgeable and confident now. If you have any more questions or need further assistance, I'm here to help!
for
Stacey Mayo, Ruoff Mortgage
Stacey made it possible and gave us light at the end of the tunnel. The previous company we worked with told us we would never own a home and made us feel incompetent. Stacey helped us get organized and realize we can own our home and do it...
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Reply from Stacey Mayo, Ruoff Mortgage
April 10th, 2026 08:36 PM
Hi Macyn, thank you so much for the great review and kind words! It was my pleasure. I am excited for you and the fam and your future. And I know Gigi is super excited...LOL!
After submitting the application, the underwriter kept asking more and more questions that had little to do with my ability to make the payments.
Jennifer was amazing to work with. We were first time buyers and she made the entire process easy and understandable. We had plenty of questions and things to work through, and she was there whenever we need her advice! We are very grateful...
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Reply from Jennifer Reynolds
April 20th, 2026 03:07 PM
Ian, I'm pleased to hear that I could make your first-time home buying experience easy and understandable. It's important to me to provide support and advice whenever needed, and I'm grateful for your kind words. Thank you for choosing me as...
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for
Stacey Mayo, Ruoff Mortgage
Stacey Mayo, Ruoff Mortgage has received a review with 5 star rating from Trent G
Reply from Owner
April 13th, 2026 01:37 PM
Thank you for the great rating, Trent. I'm pleased to know that your experience was positive. If you ever need anything in the future, feel free to reach out!
for
Stacey Mayo, Ruoff Mortgage
Helped grow my credit, and made owning a home possible.
Reply from Stacey Mayo, Ruoff Mortgage
April 10th, 2026 08:36 PM
Thank you Trent! Happy for you and the family!
Everything thing went very smoothly
it was a Pleasure to work with Angie
Reply from Angie Robbins
April 20th, 2026 02:52 PM
I'm happy to know that everything went smoothly, Ryan. It was a pleasure working with you as well. If you ever need anything in the future, feel free to reach out.
Always Very Well pleased with Dan Couldn't ask for a better person to do my refinance. Will do again with him . 👍
Reply from Dan Nicholas, Ruoff Mortgage
April 9th, 2026 07:34 PM
THANK YOU Bev and Reggie. I know you took time out to leave this review and I really appreciate it.... Hoping to see you this summer. All the best.
We were kept apprised every step of the procedure.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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