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Ruoff Mortgage - Indy West, Indianapolis, IN

Indianapolis, IN

4.94

(1,024)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 991-5432

Indianapolis, IN

https://www.ruoff.com/lending-centers/indianapolis-west

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM(Open now)

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4.94

(1,024)

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5 Star

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Angie was very easy to work with. The information necessary to complete the loan process can be daunting. She provided all the needed hand holding and encouragement we needed to stay on track. Thanks, Angie.

Reply from Owner

May 28th, 2026 09:10 PM

Cindi, I'm glad I could provide the guidance and support you needed during your loan process. It's great to know my assistance helped you stay on track. If you have any more questions or need further assistance, please reach out to me anytime....

Reply from Angie Robbins

May 27th, 2026 12:12 PM

Michael, I appreciate your kind words and am glad I could provide the support you needed throughout the loan process. It's appreciated to know that my assistance helped make things easier for you. If you have any future questions or need further...

Just did a refi with Dan at Ruoff. Perfect balance of time-saving technology and personalized service. i recommend highly.

Reply from Owner

May 26th, 2026 05:03 PM

Vince, I'm happy to hear you found the balance of technology and personalized service beneficial during your refinance. Your high recommendation is truly valued. If there's anything more I can assist you with, please let me know.

Being a tech guy, I really love when somebody uses technology to make the process easier and to save time, and you guys mastered that. But with that, some organizations can allow the technology to take away the personal aspect of it, and Dan...

Reply from Dan Nicholas, Ruoff Mortgage

May 15th, 2026 04:37 PM

Hi Vince: thanks for the great survey and for your business obviously! Please let me know if any questions at all down the line! Love the "Happy Homeowner Pic ! Hope he's doing much better.

Stacey made the whole process feel as painless as possible, and was willing to answer all my questions no matter how many times I asked them! She kept on me as well to make sure things didn't fall apart! As long as she's in business, she's...

Reply from Owner

May 26th, 2026 01:31 PM

Gavin, I appreciate your positive feedback. I'm pleased to know that I could help make the process smoother for you and address all your questions. Your trust means a lot to me, and I'm here whenever you need assistance in the future.

Reply from Stacey Mayo

May 25th, 2026 03:05 PM

Gavin, I'm thankful for your positive feedback. I'm pleased to know that I could help make the process smoother for you and address all your questions. Your trust means a lot to me, and I'm here whenever you need assistance in the future.

I am thankful for for the knowledge and expertise of the mortage team at Rouoff. This is the first time I have purchased a home. The process was made easier with the use of Loan Butler. I was always kept abreast of changes and what the next...

Reply from Dan Nicholas

May 15th, 2026 04:31 PM

Hi Lesa! THANK YOU for the thoughtful and excellent survey! I realy enjoyed meeting and working with you. Congratulations on you new life in your new home!...and I will be around whenever to answer any questions at all that may arise! Thank...

Legitimately couldn't have asked for someone better than Angie. Her response times (both time of day and from the time I asked) almost made me feel bad because she was so on top of it!

Yes, if I had questions, she was always there to answer my questions and she always returned my phone calls and she always made things right if I didn’t understand it she’s explained it to me. She’s a very responsible person and she is a very...

Reply from Owner

May 8th, 2026 11:00 AM

David, I appreciate your kind words and recognition of my efforts. I'm glad I could be here to assist you and clarify any questions you had. Enjoy your new home. Thank you for taking the time to share your feedback.

Jennifer is a very good helping person. She helped me through my loan and stuff like that. She deserves more pay integrity for dinner because she did a good job. Thank you very much David.

Reply from Jennifer Reynolds

May 15th, 2026 04:54 PM

David, I'm pleased to hear that you found my assistance helpful during your loan process. Your kind words mean a lot to me, and I'm grateful for your recognition. Thank you for choosing Ruoff Mortgage.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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