New American Funding - Dallas, TX

Dallas, TX

4.75

(11,710)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,710)

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5 Star

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Jordan and Lisa were very attentive to my goals and objectives with not only our original mortgage, but also our refinance with New American. They were very informative with my options and ensured that any questions I had were immediately answered...

Reply from Jordan Gardner

April 6th, 2026 01:48 PM

I'm pleased to hear that you felt supported and confident throughout the mortgage and refinance processes, Colin. It was important to me that your goals and questions were treated with the utmost care and attention. If there’s anything else...

Solid local business. Quick response time, showed up prepared, and did quality work. The whole process was straightforward and stress-free. Would use them again without hesitation.

Reply from Nicole Carpenter

March 30th, 2026 05:02 PM

I appreciate you taking the time to share your experience, Jerald. It's rewarding to know that the process was smooth and straightforward for you. Being prepared and responsive is something I aim for with every transaction. Should you have...

Bien was very accessible and knowledgeable of the process. Bien would always avail himself for any questions we may have at any point in time, including the weekend when he took or returned our calls. This was the second transaction we have...

Reply from Bien Nguyen

April 3rd, 2026 08:06 PM

I'm grateful for your thoughtful feedback, Randolph. Being accessible and knowledgeable is something I prioritize, and I'm pleased to hear that made a difference in your experience. It's been a pleasure to work with you on multiple occasions,...

Although very kind and clearly a great person and father, as a loan officer, Kyle Norris was much less helpful than I expected or hoped for. He opened the conversation by telling me he was passionate about educating his clients. This did not...

Reply from Kyle Norris

April 3rd, 2026 03:32 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Good communication, knowledgable

Reply from Jon Williams

April 3rd, 2026 02:58 PM

I'm pleased to hear that you found the communication effective and appreciated my knowledge, Victoria. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing New American Funding....

Kaleb did a great job and closed my clients' loan early! I know we all appreciated his hard work and dedication.

Polite & professional service

Reply from Ashley Dankenbring

April 3rd, 2026 02:49 PM

Abbygail, thank you for your kind words. It's important to me to provide both polite and professional service. If there's anything else you need, feel free to reach out.

Andrew was very friendly, knowledgeable, and made the process of funding my loan much less daunting

Reply from Andrew Peters

April 3rd, 2026 02:29 PM

I'm glad to hear that you felt comfortable throughout the loan process, Julia. Making the experience as smooth and manageable as possible is my goal. If you have any further questions or need assistance, don't hesitate to reach out.

Very prompt, knowlegeable, friendly, and patient

Reply from Michelle Ho

April 3rd, 2026 02:19 PM

I appreciate your kind words, Justin. I'm glad to hear that you found my support to be prompt and knowledgeable. If you need further assistance or have more questions in the future, feel free to reach out.

Very responsive!

Reply from Ashley Dankenbring

April 3rd, 2026 02:18 PM

Jennifer, I appreciate you noting my responsiveness. If you have any more questions or need assistance, feel free to reach out.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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