New American Funding - Dallas, TX

Dallas, TX

4.75

(11,706)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,706)

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5 Star

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The communication and responsiveness was outstanding

Donovan and I appreciated how they always went the extra mile to make everything run smoothly. Whenever we had a question, their response was answered quickly. We both really enjoyed working with Harold Midence and Vanessa Purit.

Reply from Harold Midence

May 11th, 2026 08:10 PM

I'm grateful to hear that you and Donovan appreciated our efforts to make everything run smoothly. It was a pleasure working with both of you, and I'm pleased that our prompt responses made a positive impact. If you ever have more questions...

DORIS made it great she was so easy to work with felt like I had known her my whole life thanks Doris!!!

Reply from Doris Smith

May 11th, 2026 08:38 PM

Kaitlin, I'm happy to hear that you felt so comfortable working with me. I'm grateful for your kind words and thankful for the opportunity to assist you. If there's anything else I can help with, please don't hesitate to reach out.

From the first phone call with Kevin McKinney to the last email communication was very good! The whole team that made it possible to get this from start to finish was great to work with! Thanks again everyone involved with my loann process....

Reply from Kevin McKinney

May 6th, 2026 08:17 PM

Jerry, I'm glad to hear that you had a positive experience from our initial phone call to the final email. It's appreciated to know that the team and I could assist you throughout your loan process. Thank you for recommending New American Funding...

Very consistent communication and detail oriented!

Reply from James Jeter

May 11th, 2026 05:01 PM

Julie, thank you for your kind words. I'm glad to hear that you appreciated the consistent communication and attention to detail. If there's anything else I can assist you with at New American Funding, please feel free to let me know.

Jake was great from beginning to end. He communicated every step of the way and he was responsive when We had questions. Overall great experience working with Jake. I did not have mich much communication from Meghan. I received maybe one email...

Reply from Jake Cowan

May 11th, 2026 01:09 PM

I'm happy to hear that you had a positive experience working with me, Juan. Clear communication is key, and I'm glad that it made a difference for you. I appreciate your feedback about Meghan, and I'll make sure to share it with her. If you...

Answering the phone was pretty consistent, but we were expected to sign documents that were not on our terms at the beginning. Their information either had errors or changed information that we agreed to when we were supposed to sign. We signed...

Reply from Joyce Kulakowski

May 11th, 2026 07:24 PM

Samarah, I appreciate you sharing your experience. I'm sorry to hear about the issues with the documents and any inconvenience it caused. I'm glad we were able to align on terms eventually. If you have more to discuss or need further assistance,...

Great communication and help. Made the experience pleasant.

Reply from New American Funding - Erika Seijas

April 29th, 2026 02:34 PM

Thank you Jason for giving us the opportunity to help you, we do appreciate any referrals from family and friends.

Alice was very detailed, thorough, proactive and gracious. She took very great care of the client and was a pleasure to work with .

Reply from New American Funding - Alice Tirrel...

May 4th, 2026 01:40 PM

Thank you for your kind words, Micah. I'm glad to hear that my approach made a positive difference for our borrower. Looking forward to working with you in the future.

You guys were able to get the deal closed in 3 weeks and 3 days. Plus, you were able to get my clients a better deal than they anticipated! Loved your efficiency and the concern you shared regarding my clients!

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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