New American Funding - Dallas, TX

Dallas, TX

4.75

(11,749)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,749)

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5 Star

86%

4 Star

3 Star

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1 Star

Made buying our first home easy! Thank you to Zain and the team at NAF for making this an amazing experience!

Reply from Zain Ali

March 2nd, 2024 10:07 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

There was a very large lack of communication for myself and my clients. When we reached out to get answers, the most common answer was I don't know let me check on that. When given a timeline for a response, the timeline was never met (and...

Super job! Maintained excellent communications throughout the entire process! Communication with Leonard and Claudia occurred nonstop and even on the weekend to ensure we stayed on tasks to meet house closing deadline without any issues from...

Reply from Leonard Bernal

February 21st, 2024 12:26 AM

Thank you Mitchell, I speak for Claudia, it was an absolute pleasure helping you, Lora and family with this purchase. Blessings!

Kevin and Sandy are the best loan officer and processor I have worked with. They are always available and advocate for me. I enjoyed working with them and will definitely refer friends and family to work with them in the further.

Reply from Kevin McKinney

February 20th, 2024 04:27 PM

Thank you so much, Mengruo, for your kind words and a perfect 5-star rating! I'm thrilled to hear that Sandy and I were able to advocate for you and make the process smooth and enjoyable. We always strive to be readily available for our clients...

Alan was hands on in assisting and kept us updated with necessary next steps

Reply from Alan Smith

February 20th, 2024 04:01 PM

I appreciate your feedback, Nicholas. I'm glad to hear that my personalized approach and consistent updates positively influenced your experience with New American Funding. Your rating of 4.16 out of 5 stars motivates me to keep working hard...

Easy to work with, and good communication.

Reply from Alan Smith

February 20th, 2024 02:26 PM

I greatly appreciate your feedback, William. Your positive review means a lot to me and the team here at New American Funding. I'm glad to hear that you found our communication effective and our work approach easy. It's always our goal to provide...

Alice I can’t say enough good things about. Jem ask repeatedly for information that was already provided. Jem make it more complicated than it had to be.

Reply from Alice Tirrell

February 19th, 2024 01:01 AM

Thank you for your feedback. We will do our best to improve loan processing. Wishing you and your family, many enjoyable years on Prince Charles Drive.

More communication fron the Sr loan processor instead of emailing

Reply from Bailey Maxfield

February 27th, 2024 09:14 PM

Thank you for allowing me to help you! I look forward to helping you again in the very near future.

Zain was awesome 💯 He explained everything very well and made me comfortable through the whole process.

Reply from Zain Ali

February 27th, 2024 10:19 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Zain was amazing to work with! Very easy to communicate with and made the process as smooth as possible! Highly recommend!

3871–3880 of 11749

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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