New American Funding - Dallas, TX

Dallas, TX

4.75

(11,749)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,749)

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5 Star

86%

4 Star

3 Star

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1 Star

This our 2nd time with Willie. Great experience. Recommend him.

Reply from Willie Hindman

February 27th, 2024 05:28 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Working with Alice personally. It was gratifying and she was extremely competent.

Reply from Alice Tirrell

February 17th, 2024 03:40 PM

Thank you Tina! It was an absolute pleasure and look forward to working together again.

My experience was MORE than Excellent. It was absolutely perfect. Ashley was knowledgeable in her profession, she always responded in a swift and timely manner. She sat time to communicate with me even when she was busy or it wasn’t necessarily...

Reply from Ashley Dankenbring

February 27th, 2024 03:34 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

concern showed by Anthony for my financial situation..

Reply from Anthony Herrera

February 16th, 2024 06:02 PM

I'm really grateful for your kind words and 5-star review, Marie. I always strive to ensure all clients understand the financial aspect of their decisions. It was my pleasure to be of help to you. Looking forward to assisting you again in the...

Jeff was extremely communicative, insightful, and available during the process. I appreciate the fact that I was able to work with Jeff on this major decision.

Reply from Jeff Kern

February 25th, 2024 08:41 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Made the process painless :)

Reply from Anthony Herrera

February 15th, 2024 03:45 PM

I'm thrilled to hear that you found the process to be painless, Jonathan! Your satisfaction is my main priority, so knowing that I earned a 4.83 out of 5 stars rating from you is very gratifying. On behalf of New American Funding, thank you...

Very communicative throughout the process

Extremely poor communication with Sandy. We were given inaccurate information from her, at times she was non-responsive for up to two weeks, and it was Sandy's fault we almost did not close on time. I was shocked when Alan said she is "one...

Reply from Alan Smith

February 24th, 2024 03:18 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

I had an great guy that helped me all the way threw and never kept me in the dark about anything was easy to reach out too will definitely recommend others to bein

Reply from Bien Nguyen

February 23rd, 2024 04:00 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Attention to detail and meeting the specific requirements I had for the loan

Reply from Alejandro Gonzalez

February 21st, 2024 03:12 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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