New American Funding - Dallas, TX

Dallas, TX

4.75

(11,749)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,749)

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5 Star

86%

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Cory was quick to answer all my questions, very understanding, and so knowledgeable!

Reply from Cory Bitar

February 27th, 2024 04:19 PM

Kendra thank you for your kind words! I am looking forward to speaking with you again in the near future :)

Chase as kind and informative. He made us feel like everything was in good hands. Thank you!

Reply from Chase DuPree

February 27th, 2024 05:01 PM

I'm truly grateful for your positive feedback, Corbin. It was my pleasure to assist and provide necessary information to you. I'm thrilled to hear that you felt everything was in good hands with New American Funding. Ensuring client satisfaction...

Good communication initially between me and my loan officer and loan processor. However, when my realtor was the primary contact with loan officer and processor, and he said the communication was more delayed. Overall I like that NAF provides...

Reply from Leonard Bernal

March 7th, 2024 12:17 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Great experience

Reply from Jesse Leon

March 6th, 2024 04:08 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Alice was totally awesome!!!

Reply from Alice Tirrell

February 24th, 2024 05:32 PM

That is very kind Michele! Wishing you and Steve many happy years in your new home and hope I have the opportunity to assist friends/family/or school coworkers, with their homebuying journey.

The entire two weeks leading up to closing were chaos. We were ahead with everything on the file. The (I believe she is the processor, Jem) seemed to make a mess out of multiple things. Docs my client said he turned in weren't processed. The...

Reply from Alan Smith

February 23rd, 2024 06:56 PM

I'm truly sorry to hear that your experience did not go as smoothly as it should have, KayLa. At New American Funding, we pride ourselves on our diligence and high customer satisfaction, so it's disappointing to learn that we did not live up...

Coddi took the time and made sure I understood the process and answered any questions I had. The interest rate was better with the other mortgage company I was considering, but Coddi customer service was by far the best and it was my deciding...

Reply from Coddi Dean

February 23rd, 2024 04:26 PM

Thank you so much, Ciara, for taking the time to leave such a glowing review! I'm thrilled to hear that you found my customer service to be a deciding factor in choosing New American Funding. It was my pleasure to assist and ensure you understood...

First experience, wasnt so great! Ben made things move faster. Ben was fast, effective and efficient.

Reply from Ben Watson

February 23rd, 2024 05:18 PM

I'm delighted to hear that you had a positive experience with me at New American Funding, Shunta. I highly appreciate your generous rating and kind words. Your satisfaction is my top priority, and I'm glad I could help make things faster and...

Patient and helpful with all my questions.

Reply from Kevin McKinney

February 23rd, 2024 01:14 PM

I'm glad I could assist and happy everything went so smooth. It was a pleasure working with you. Please don't hesitate to reach out if you have any more questions in the future. Best, Kevin McKinney

Lack of communication between NAF and homeowner on receiving required documents or providing updated status on the loan processes. Sara requested multiple times for documents previously sent, appearing to be unorganized or forgetful. Did not...

Reply from Jesse Leon

March 3rd, 2024 05:07 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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