New American Funding - Dallas, TX

Dallas, TX

4.75

(11,742)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,742)

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5 Star

86%

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There were some important details we felt we should have been made aware of at the start that we only found out about once we were more than halfway through the process-these things might not have changed our minds about using your company...

Reply from Chris Nuckols

July 3rd, 2024 02:43 PM

I'm genuinely sorry to hear that your experience with us at New American Funding didn't meet your expectations, Mary. I appreciate your feedback and I completely understand your frustration regarding some unexpected costs and procedural demands....

Be more accessible and deliver on what’s offered.

Reply from Alan Smith

July 13th, 2024 02:33 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

The communication and level of need to find a resolution that best fit from Coddi. Very much appreciated. A smooth process

Reply from Coddi Dean

July 3rd, 2024 02:50 PM

It makes me happy to hear that you found our communication and dedication to finding a solution beneficial, Consuelo. It's always my aim to ensure the process is as smooth as possible for my clients. Your feedback means a lot to me and the...

Great Job even though their offices are all across the America they get back to you throughout the entire prosses. Great Job. And they have done what others could not do. Thank you again!!!!!!!!!!!

Reply from Jesse Oropeza

July 9th, 2024 09:21 PM

I was very happy we could get this done for you James! Thanks for working with me and the team.

Carlton was incredibly supportive. He made sure I felt at ease throughout the entire process of purchasing a new home and consistently kept me informed every step of the way.

Reply from Carlton Kutas

July 13th, 2024 05:15 AM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

I feel like we came to a compromise, and NAF was able to meet our needs.

Reply from Mobin Choudhury

July 12th, 2024 05:59 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Ease of communication and transparency

Reply from Alice Tirrell

July 2nd, 2024 02:25 PM

Thank you Christine! Wish you many happy years in your new home and look forward to assisting family and friends with their next home purchase.

The services received were good. Thanks

Reply from Ben Watson

July 2nd, 2024 02:09 PM

I'm so glad to hear you had a good experience with our services, Esohe! Your feedback is greatly appreciated. We're always here to provide our clients with the best possible care at New American Funding. Thanks for leaving your rating of 4.16...

I have concerns about misinformation regarding my loan details. Firstly, there was an unnecessary point purchase that was never discussed. I challenged this point purchase from the very beginning but was assured over the phone that it was a...

Reply from Scott Ponick

July 12th, 2024 03:06 AM

Great communication. Bien really cared, he is a great person.

Reply from Bien Nguyen

July 12th, 2024 12:41 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

3461–3470 of 11742

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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