New American Funding - Dallas, TX

Dallas, TX

4.75

(11,742)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,742)

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5 Star

86%

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1 Star

Didn’t treat you like a lone numbered treated you as a person

Reply from Reginald Jean Louis

July 11th, 2024 04:30 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

had some speedbumps but they helped me through it all n got me into my new home!!

Nick made it easy to understand and was available for me.

Reply from Nick Newlon

July 11th, 2024 02:49 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Carlton and Zoey were wonderful to work with and when things became complicated, their expertise made a world of difference. I will be referring to anyone who needs assistance!

Reply from Carlton Kutas

June 30th, 2024 11:40 PM

Thank you Rachel, we were privileged to be able to help you and your family. Wishing you all the best!

Claudia was rather rude and seemed inexperienced. I still referred someone to Matt, so I would say my experience was somewhere between excellent and good, but Claudia treated me like I was an idiot, she seemed to understand some of my issues,...

Reply from Matt Sandgren

July 10th, 2024 08:34 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

He's very professional, yet personable as well.

Reply from Coddi Dean

July 2nd, 2024 01:55 PM

Thank you Patricia for your kind words and a perfect rating. It's great to hear that you found my service both professional and personable. This is what we always aim for at New American Funding. Looking forward to serving you and Craig in...

With all of the moving parts and tasks to complete, these guys stood out as the ONE easy button! TEN OUTTA TEN!!!

Reply from Matt Sandgren

July 10th, 2024 02:15 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Great communication!

Reply from Alice Tirrell

July 2nd, 2024 02:26 PM

Very kind Cody! Wish you both many happy years in the new house.

I would have liked to have been updated more frequently about the status of the loan and received more timely responses.

Reply from Justin Buchanan

June 28th, 2024 06:11 PM

Hey James! Thank you for your response and feedback, it is greatly appreciated! I will take this with me to be better moving forward. Congrats again on getting the keys!

Anthony was always accessible when I had questions. If i text him a question I had an answer within hours, even after business hours. To get all of my questions answered and the ball rolling on my mortgage, Anthony stayed until 9 on the phone...

Reply from Anthony Herrera

June 28th, 2024 06:25 PM

Hi Devon, I can't express how pleased I am to read your review and see I was able to make your mortgage process a smooth and timely one. I strive to be there for clients like you, regardless of the time, and it's great to see that it was appreciated....

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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