New American Funding - Dallas, TX

Dallas, TX

4.75

(11,714)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,714)

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5 Star

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Reginald and Kaci answered all my questiions and my emails quickly. They were easily reachable throughout the whole process. They were very patient and courteous when I interacted with them. Very good.experience, thank you .

Reply from Reginald Jean Louis

September 25th, 2025 05:15 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

John was available and by our side throughout the whole process.

Reply from John Stockstill

September 25th, 2025 02:11 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

The process was so easy and comfortable. The communication was great. Any questions or concerns we had were taken care of quickly and professionally.

Reply from Wayne Childress

September 25th, 2025 11:50 AM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

From start to finish the team guided me thru the process with a high level of proficiency and compassion. I will be recommending my team to my coworkers this week 😊

Reply from Ashley Dankenbring

September 25th, 2025 05:36 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Coddi was with me every step of the way. He knows his stuff, he always had (good) answers to my questions, kept me informed as to next steps, etc. Lauren, also, was ever-present, helping me and setting good levels of expectations.

Reply from New American Funding - Coddi Dean

September 15th, 2025 01:06 PM

I'm very glad to hear that you felt well-supported throughout the process, James. It's important to me that you had all the information you needed and answers to your questions. I'm pleased to know that Lauren and I could help set expectations...

Pleasant, accessible, knowledgeable

Reply from Robert Maiale

September 24th, 2025 04:29 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Naomi was the best. She was always available and worked very hard to get me into this home.

Reply from New American Funding - Naomi Aceves

September 20th, 2025 06:42 PM

Thank you so much, Jacob! It was a pleasure working with you and helping you into your first home! I'm so happy for you all! Congratulations! :)

Great experience.

Reply from Jake Cowan

September 22nd, 2025 02:39 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

he made everything go smoothly and Help give me reminders

Reply from New American Funding - Robert Maial...

September 12th, 2025 02:25 PM

hello ma'am. thank you for the response. please remember i will be contacting you in 210 day to lower the rate and payment using the entitlement in your loan call streamline

Sean made the experience seamless. His responsiveness and thoughtfulness was extraordinary. One of the best service experiences of my life. Felt like I was talking to a friend. Stayed one step ahead of me and prepped me for each next step.

Reply from Sean Chandy

September 21st, 2025 09:31 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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