New American Funding - Dallas, TX

Dallas, TX

4.75

(11,714)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,714)

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5 Star

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Shan is highly professional, keeping me in the loop. Shan stepped in when I asked for paperwork on a home warranty which he did not have but contacted title and Realtors on my behalf. I appreciate you Shan

Reply from Shan Dobani

October 4th, 2025 02:30 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

The responsiveness from Reginald and his knowledge made this process very easy and made my wife and I feel comfortable with this decision.

Reply from Reginald Jean Louis

October 4th, 2025 02:27 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

I’m so grateful for all the hard work Kyle Norris put in to help me get a conventional loan at a great rate. He was so patient with me throughout the whole process and always took the time to explain everything in detail so I fully understood....

Reply from Owner

September 24th, 2025 12:00 AM

Thank you so much for your kind words! It truly means a lot to hear that you had a positive experience. I know how important it is to feel confident and informed throughout the loan process, and I’m really glad I could be a part of making things...

Kyle Norris was very attentive and informative on the whole morgage progress. He went above and beyond and will be recommending him to family and friends!!

Reply from New American Funding - Kyle Norris

October 4th, 2025 02:37 PM

Thank you so much for the thoughtful review! It was a pleasure walking you through the mortgage process and making sure everything was clear along the way. I’m honored by your recommendation—it truly means a lot. Don’t hesitate to reach out...

I had the absolute pleasure of working with Jesse Payne during my recent loan process, and I can confidently say that he exceeded all expectations.From start to finish, Jesse demonstrated an exceptional level of professionalism, knowledge,...

Reply from Jesse Payne

October 3rd, 2025 04:45 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Everyone we worked with was knowledgeable and they kept us informed every step of the way. They also helped expedite the timeline.

Reply from New American Funding - Jason Barnes

September 23rd, 2025 02:49 PM

Hello Lisa, I appreciate the opportunity to help you with the financing for your new home, and glad that we met your expectations. I look forward to helping you in the future.

Sean is an outstanding guy! I got mortgage quotes from quite a few lenders, and Sean was the total opposite of all the other loan officers I dealt with. Whereas the other loan officers steered me toward options that I was not even asking about,...

Reply from Sean Chandy

October 3rd, 2025 05:17 AM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

During the process, there was a couple of times that I was starting to think the process was a scam. Reginald would say one thing and then Shayla would say something completely different. It just didn't seem legit. The overall deal that we...

Reply from Reginald Jean Louis

October 2nd, 2025 11:23 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

You all helped me save my childhood home! The home my grandfather pitched when we moved to Oklahoma . Without the help you gave me i I would have lost it. I am very gratefu!!

Reply from Greg Pell

October 2nd, 2025 06:33 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Communication and the patience they had working with me.

Reply from Japen Clark

October 2nd, 2025 05:09 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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