New American Funding - Dallas, TX

Dallas, TX

4.75

(11,712)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,712)

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5 Star

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Zero communication led to issues with the loan and closing date. Closing date had to be extended and still was not ready on time, had to be extended again but all docs were not sent To title company and buyer was out of state by then so had...

Reply from Kevin McKinney

December 31st, 2025 03:01 PM

Charis, FEDEX indicated weather delayed title receiving the signed docs back to fund on time. Had to retrieve original wire, adjust per diem and rewire to fund once package was finally received.

I had a wonderful experience with Rachelshe made everything smoith smooth and stress free as possible

Reply from New American Funding - Rachel Brown

January 2nd, 2026 01:30 PM

Gloria, congrats again on your first home!! I'm so glad to hear that your experience went smoothly and that I could help make the process as stress-free as possible for you. If you have any further questions or need assistance, feel free to...

Fast, friendly, knowledgeable, the process was done with Jesse and he took very good care of us. I would recommend you to everyone.

Reply from New American Funding - Jesse Oropez...

January 2nd, 2026 08:46 PM

Thank you for the kind review Patsy! Great to get this done in a timely manner. :)

Ashley jumped in last a second after one of the other Loan officers had poor communication with us and ended up taking a leave, leaving us high and dry the last week and a half before closing. Ashley was amazing and got the job done with ease!...

Bella and Meghann were excellent at communicating with myself and my agent. This experience was flawless and I would highly recommend NAF to anyone interested in obtaining a loan.

Reply from Bella Lambert

January 9th, 2026 03:24 PM

It's great to know that the communication between us made your experience a positive one, Joyce. I'm pleased everything went smoothly for you. If you ever have more questions or need assistance in the future, feel free to reach out. Thank you...

I selected NAF over a lender with a slightly lower rate due to my comfort level working with Kaleb and the reputation of NAF. Kaleb was attentive, patient, and very helpful as I navigated the process. He instilled a level of trust rare for...

Reply from Kaleb Greenemeyer

January 9th, 2026 03:24 PM

Darla, I truly appreciate your kind feedback. I'm glad to hear that you felt comfortable and trusted me throughout the process. It was my goal to provide attentive and patient support, and I'm pleased that this made a difference in your experience....

I ran into many complications durring this process. Lack of communication, documents not being sent to the closing office in time after taking time off of work, no One in the offices that could be reached, deaines not being met and a lot of...

Reply from Kevin McKinney

December 30th, 2025 03:44 PM

Hi Dylan, sorry about the lack of communication there at the very end. I am glad we were able to get it done for you and hope you had a Merry Christmas in your new home :)

Mr.Kaleb help as along the way to get our dream house . We are hoping to get move in before new year , and he made it happen. Definitely will recommend them.

Reply from Kaleb Greenemeyer

January 9th, 2026 05:49 PM

It's wonderful to hear that I could assist you in securing your dream house, and I'm pleased to have contributed to meeting your timeline. Your willingness to recommend my services means a great deal. If you need anything else as you settle...

I’ve had the pleasure of working with Anthony Herrera for the second time, and once again he did an outstanding job. From start to finish, he was knowledgeable, responsive, and incredibly easy to work with. He took the time to clearly explain...

Reply from New American Funding - Anthony Herr...

December 29th, 2025 07:24 PM

Thank you, Wilfredo, for sharing your experience. It's wonderful to hear that collaborating with me for the second time met and surpassed your expectations. I always aim to ensure the mortgage process is clear and stress-free, so I'm glad to...

She listened to my needs and helped me with the best option available.

Reply from Janelle Okuma

January 8th, 2026 07:10 PM

I'm glad I could assist you in finding the best option, Ian. Listening to your needs and providing tailored support is important to me. If you have any further questions or need additional help, please feel free to reach out.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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