New American Funding - Dallas, TX

Dallas, TX

4.75

(11,711)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,711)

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5 Star

86%

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Great customer service!! The communication was excellent! This has been a pleasant experience!

Reply from Janelle Okuma

February 23rd, 2026 07:09 PM

I'm glad to hear that you found my communication and customer service met your expectations, Sabrina. Creating a pleasant experience is always my aim. If there's anything else I can assist you with, please let me know.

The fact that your team was able to work with me and my situaction, when 2 other companies were not. I'm glad I found this company online. I would refer them to anyone. I appreciated these guys for all of their hardwork and dedication.

Reply from New American Funding - Kyle Norris

February 11th, 2026 03:52 PM

Thank you so much for the kind words. It truly means a lot that you trusted us, especially after having a frustrating experience elsewhere. Every situation is different, and our goal is always to look at the full picture and find solutions...

Anthony is the best so professional and always does whatever it takes I'm not doing business with any other company unless Anthony is with that compan!

Reply from New American Funding - Anthony Herr...

February 11th, 2026 03:40 PM

Thank you, Raymond, for your generous feedback. It means a lot to know you value the professionalism and dedication I bring to my work. I'm committed to ensuring your experiences with New American Funding continue to meet your expectations....

Jordan was incredible! This is my third home buying experience and I've never had a loan officer like Jordan. He was so patient, thorough, always communicated with us clearly, and had the right mix of empathy and action. He took such care of...

Reply from Jordan Gardner

February 23rd, 2026 05:17 PM

It's very gratifying to hear about your positive home buying experience, Nadine. I truly appreciate your kind words about my communication and support throughout the process. It's wonderful to know that you felt well cared for and supported...

Communication was on point with the entire staff. Anthony's confidence with both loans made the entire process worry free! Thanks again! looking forward to doing business in the future with NAF!

Reply from New American Funding - Anthony Herr...

February 11th, 2026 03:40 PM

I'm glad to hear that everything went smoothly, Clifford. Ensuring a worry-free process and clear communication are key priorities for me. It's great to know my confidence with handling the loans was reassuring for you. I look forward to the...

Cotti Dean keep me informed from the beginning of the loan to the very end. It was a great pleasure working with him. I will definitely keep in contact with him for the refi.

Reply from New American Funding - Coddi Dean

February 10th, 2026 11:10 PM

I appreciate your kind words, Ethel. It was my pleasure keeping you informed throughout the loan process. I'm very glad to hear you had a positive experience working with me. Feel free to reach out whenever you need assistance with refinancing...

Thank you!!! Exper was great!

Reply from New American Funding - Erika Seijas

February 10th, 2026 07:22 PM

I appreciate your kind words, thank you for trusting me. Please send any family or friends my way :)

Communication

Reply from Adam Andrews

February 20th, 2026 04:07 PM

Benjamin, thank you for your feedback. I understand communication can make all the difference, and I'm glad I could be of service. If there's anything more you'd like to share or discuss, feel free to contact me directly.

Tricia was excellent in her communication with both myself and client all the way through the transaction!!

Great experience working with this lender! Responsive, knowledgeable, and made the process smooth from start to finish. Highly recommend.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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