New American Funding - Dallas, TX

Dallas, TX

4.75

(11,711)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,711)

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5 Star

86%

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Jordan was great !

The communication was excellent.

Reply from Hunter Hinton

February 19th, 2026 09:51 PM

Anthony, I appreciate your feedback on the communication. It's important to me to ensure you felt well-informed throughout the process. If there's anything else you need help with, please don't hesitate to reach out.

The process of my refi was explained very clearly and my questions were addressed. I felt I was supported every step of the way.

Reply from Janelle Okuma

February 19th, 2026 04:46 PM

It's reassuring to know that you felt well-supported and that the refi process was clearly explained, Linda. Being able to address all your questions is a priority for me. If there's anything else you need in the future, please don't hesitate...

Jennifer and Tammy made me feel at ease during the whole process . Tammy and Jennifer guided me , each step of the way. I will most definitely recommend NAF. thank you so much.

Reply from Jenniffer Burse

February 19th, 2026 04:01 PM

It's wonderful to hear that you felt at ease throughout the process, Luz. Tammy and I appreciated the opportunity to guide you every step of the way. Your recommendation of New American Funding means a lot. If there's anything else you need...

Doris Smith is an absolute rockstar! She was my loan officer for a refinance, and she knocked it out of the park. We hit a few bumps along the way—appraisal came in low, insurance jumped, some last-minute docs—but Doris handled every single...

Reply from Doris Smith

February 19th, 2026 02:18 PM

Calvin, thank you so much for taking the time to share your experience. I'm pleased to hear that you felt supported throughout your refinance process. Navigating those unexpected challenges can be tricky, so I'm glad everything turned out well...

:-) :-) :-) :-)

Reply from Janelle Okuma

February 19th, 2026 12:03 PM

Thank you for the positive feedback, Jennifer. Your support is appreciated, and if you ever need assistance, feel free to reach out.

We were provided the needed information right away& our questions were answered promptly. We felt great help& we are so thankful.

Reply from Tricia Nicholas

February 18th, 2026 07:26 PM

Thank you for sharing your experience, John. I'm pleased that I could provide you with the information you needed and address your questions promptly. Knowing that the assistance was helpful to you means a lot to me. If there's anything else...

As a first time home buyer Rachel did an excellent job in walking me through the process and explaining. She always responded quickly to any questions I had.

Reply from New American Funding - Rachel Brown

February 9th, 2026 02:12 PM

Katherine, I'm glad to hear that my guidance made the home buying process smoother for you. It’s important to me that first-time buyers feel supported and informed every step of the way. Thank you for sharing your positive experience, and if...

Rachel was very communicative and available when I reached out to her, she made sure we were able to close on time.

Reply from New American Funding - Rachel Brown

February 9th, 2026 02:10 PM

Thanks for all of your help in making the transaction a success! Ensuring a smooth process and an on-time closing are always priorities for me. If there's anything further, I can assist with, don't hesitate to get in touch.

Alice was very knowledgeable and easy to communicate with. She worked hard to ensure we got the best possible outcome from our refinance loan application to lower our interest r*te and monthly mortgage payment.

Reply from Alice Tirrell

February 19th, 2026 10:02 PM

I'm pleased to hear that you found my support during your refinance process helpful, TreChiondria. Ensuring you received the best possible terms for your loan was my priority, and I'm glad I could assist in achieving that goal. If you have...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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