New American Funding - Dallas, TX

Dallas, TX

4.75

(11,710)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

Search Reviews

Write a Review

4.75

(11,710)

Filter by Date

Range

Filter by Rating

5 Star

86%

4 Star

3 Star

2 Star

1 Star

Communication could have been better. Response time could have been better and no one can dispute that this process that took 6 months was not suppose to take that long. And becuae the process took so long it cost me a great deal of money in...

Reply from Clint Stroble

March 10th, 2026 01:06 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

The entire process was very smooth . Bailey made it very simple.

Reply from Bailey Maxfield

March 2nd, 2026 02:28 PM

Thank you for the opportunity to help!

Kaleb was extremely helpful during this entire proces. Our family had so many issues with our grandson being in the hospital and Kaleb was so patient and caring and helped me step by step. I would recommend Kaleb's services to anyone. He is...

Reply from Kaleb Greenemeyer

March 9th, 2026 08:27 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Easy and simple love it.

Reply from New American Funding - Jesse Oropez...

March 2nd, 2026 05:46 PM

Thank you for working with us Joselito! It was a pleasure.

Long process but overall good communication

Reply from Jason O'Steen

March 9th, 2026 05:49 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

This isn't my first time working with NAF. Communication is lacking at time unless something is needed from me. When I need something or have questions, response times are very long. I get that there are other customers to deal with but we...

Reply from Wayne Childress

March 9th, 2026 04:50 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

More communication. Wasn't kept in the loop on what was going on when things changed. Closing took a long time, and had to dispute extra closing costs that weren't my responsibility. Didn't have a bad experience, just would have appreciated...

Reply from Jonathan Lindsey

March 9th, 2026 03:39 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Matt is the best!

Reply from Matt Sandgren

March 9th, 2026 03:35 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

David made our first time home buying experience great. He was very proactive when we had a weekend showing and got us an offer letter the same day which helped us to eventually get accepted when there were competing offers on the table. I...

Reply from David Hans

March 9th, 2026 04:58 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Great experience

Reply from Jessica Regalado

March 9th, 2026 04:51 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

1021–1030 of 11710

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer