New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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James was good but communication from underwriters to James was not that great
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Zachary Mayhew
I appreciated Zach's availability and speed in answering questions. He was also able to modify some traditional practices to accommodate my needs, like communicating via email rather than telephone.
Reply from Zachary Mayhew
April 22nd, 2025 02:50 AM
So happy everything turned out well for you, Emily! Thank you for trusting me with your home mortgage!
Prompt service, same day response time, great customer service overall 😊
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Adam Klimecki
Fast responses. All questions answered. Explanations were clear and precise.
Efficient customer service that was reassuring. Kat made me comfortable to ask questions and clarified my misconceptions
The process of buying a house took forever. Drew always quickly replied to me about mortgage costs for different homes. The only thing I could criticize is not fully understanding I had to take out my retirement funds before getting my loan...
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Everything went smooth and great communication
Reply from Robby Goudeseune
May 25th, 2023 06:43 PM
Atoya, Congratulations on your new home! You and Nakia were amazing to work with and I hope your home is as wonderful as it looks online!
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New American Funding - Novi | Consumer Direct
As a first-time home buyer, she made it easy for me. She was there from the beginning until I closed the deal. Thank you so much Morgan and the whole team. I highly recommend them. Very professional and accommodating.
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Zachary Mayhew
Zach was wonderful to work with. Zach was very prompt, explained any questions that we had during
the process, and made the home buying process very smooth. We will be lifelong customers of Zach!
Reply from Zachary Mayhew
April 22nd, 2025 02:50 AM
So happy everything turned out well for you, Preandra! Thank you for trusting me with your home mortgage!
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New American Funding - Alexis Martinez
Alexis explained everything along the way. She was always available for questions and made us feel confident we made the right decision. I wish all representatives were like her.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing