New American Funding - Novi | Consumer Direct's Cover Image
New American Funding - Novi | Consumer Direct in Novi, MI

New American Funding - Novi | Consumer Direct, MI

Novi, MI
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New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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5 Star
88%
4 Star
8%
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1%
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Reviews from Web
  • J
    Jerome M
    Loganville, GA
    Posted on June 27th, 2026 04:49 PM
    Of course the experience was not perfect, however there were situations not in Michael's control. Michael was always understanding of my concerns and did his best to accommodate us. He followed up consistantly and we felt he had our best interest...
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    Reply from MICHAEL BIGLEY
    July 7th, 2026 04:50 PM
    Jerome, I appreciate your understanding and kind words. I'm pleased to know that you felt supported and that I was able to address your concerns effectively. If there's anything more I can do to assist you, please feel free to reach out.
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    M
    Mildred H N
    FREDERICKSBURG, VA
    Posted on June 27th, 2026 03:03 PM
    Brad was easily accessible, very knowledgeable and professional.
    Reply from Brad Pugh
    July 7th, 2026 03:04 PM
    I'm happy to hear that you found me accessible and knowledgeable, Mildred. Your positive feedback on my professionalism means a lot. If you ever have more questions or need further assistance, please don't hesitate to reach out to me.
  • E
    Edwina W L
    Chesapeake, VA
    Posted on June 27th, 2026 02:56 PM
    inexplicable delays beyond control of officer and processor.
    Reply from Christopher Visich
    July 7th, 2026 02:57 PM
    Edwina, I appreciate your understanding regarding the delays. It's good to know that you recognize they were beyond the control of the officer and processor. If there's anything further you'd like to discuss or need assistance with, please...
    read more
  • L
    Lucas M
    Buckhannon, WV
    Posted on June 27th, 2026 02:04 PM
    Everything went well and Mom made it easy!
    Reply from Mom Alford
    July 7th, 2026 02:04 PM
    I'm pleased to hear that everything went well, Lucas, and that I could make the process easy for you. If there's anything more you need or any questions you have, feel free to reach out.
  • K
    Kevin M
    Swanton, VT
    Posted on June 27th, 2026 12:08 PM
    His professionalism.He kept me up to date on the process at all times
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    D
    Dustin W G
    Munford, TN
    Posted on June 26th, 2026 07:47 PM
    Great communication and fast process
    Reply from Joe Oteri
    July 6th, 2026 07:48 PM
    Dustin, I appreciate your kind words about the communication and the speed of the process. It's my goal to ensure everything goes smoothly for you. If there's anything else I can assist you with, please let me know.
  • M
    Matthew S
    Troy, ME
    Posted on June 26th, 2026 02:08 PM
    They both earned the scores I provided, I am a very impatient person to deal with and they were very respectful, definitely would recommend to
    Reply from Scott Sheedy
    July 6th, 2026 02:08 PM
    Matthew, I appreciate you sharing your experience and recommending us. I'm grateful to hear that our team was respectful and able to meet your expectations. If there's anything else you need, please don't hesitate to reach out.
  • D
    Deane C
    Ringgold, GA
    Posted on June 26th, 2026 11:18 AM
    Very knowledgeable and professional.
    Reply from New American Funding - Robby Goudes...
    June 26th, 2026 11:41 AM
    Thanks for your help with getting this loan to closing Deane!
  • C
    Cherilyn B
    Winston Salem, NC
    Posted on June 25th, 2026 05:17 PM
    Christopher is very good at easing my clients anxieties and also great at reassuring them. He also goes above and beyond in communicating the process along the way.
    Reply from New American Funding - Christopher ...
    July 7th, 2026 12:12 PM
    Cherilyn, I appreciate your kind words and am pleased to know that my efforts to ease anxieties and communicate effectively have made a positive impact on your clients. Ensuring clear communication and reassurance is important to me, and I'm...
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  • E
    Emily E
    Claremont, NH
    Posted on June 25th, 2026 04:30 PM
    There was very little communication. And when there was communication, there was slight pushback, also trying to get the closing date settled, and we were given promises, and they were broken. Because paperwork weren't given in by the deadline...
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    Reply from Jeff Schenk
    July 6th, 2026 07:46 PM
    We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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    About
    New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing