Jeff Schenk
Sr. Loan Officer
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More
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There was very little communication. And when there was communication, there was slight pushback, also trying to get the closing date settled, and we were given promises, and they were broken. Because paperwork weren't given in by the deadline...
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Jeff and his team where excellent
Reply from Jeff Schenk
May 17th, 2026 01:04 PM
I'm grateful for your kind words, Maria. It's appreciated to know you had a positive experience with my team and me at New American Funding. Thank you for your support!
jeff and his team are wonderful. this mortgage took almost a year to complete and they never once stopped working for me.
Reply from Jeff Schenk
May 13th, 2026 02:15 PM
John, I appreciate your kind words about my team and me. It was a pleasure working with you throughout the mortgage process, and I'm glad we could support you every step of the way. Thank you for trusting us with such an important decision.
Jeff was such a pleasure to work with. He was so knowledgeable and helped the buyers truly understand the process. He stayed patient and communicated at each step. Five stars!
Reply from Jeff Schenk
April 1st, 2026 06:21 PM
Layla, I'm really pleased to hear about your positive experience. Making sure buyers understand each part of the process is important to me, so I appreciate your kind words about my communication and patience. Thank you for the great review!...
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All our questions answered, got back to us in a timely manner. Got us quickly connected to a realtor and made the process as smooth and quick as possible.
Reply from Jeff Schenk
March 29th, 2026 02:14 PM
I'm really pleased to hear that I could assist with your home buying process and that you found the experience smooth and efficient, Bryan. It's great to know that all your questions were answered promptly and that the connection to a realtor...
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Jeff was good. However, the closing process was daunting and the client said the communication for that part was not good. I have to agree. I got a bunch of excuses and very little effective communication. I have found that once it goes to...
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Jeff was very responsive, upbeat, knowledgeable, and was honestly the best I've worked with yet. ive I've owned two other homes and being a first time customer with NAF he instantly made me feel at ease and like getting my dream home was attainable....
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Reply from Jeff Schenk
February 25th, 2026 08:08 PM
I'm truly grateful for your kind words, Kelsey. It's important to me that you felt at ease and confident during this process. I'm glad I could help make your dream home feel within reach. Thank you for choosing to work with me at New American...
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This transaction was very smooth. Jeff and Sunnee did a wonderful job keeping us updated and everything flowed correctly and timely.
Reply from Jeff Schenk
February 25th, 2026 08:08 PM
It's great to hear that you felt the transaction went smoothly, Sarah. Keeping you informed throughout the process is important to me, so I'm pleased it met your expectations. If you have any further questions or need assistance in the future,...
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He did an amazing job and fast, on time
Reply from Jeff Schenk
February 25th, 2026 08:08 PM
I'm glad to hear that you were pleased with the service, Azadeh. It's important to me to provide efficient and timely assistance, and your positive feedback means a lot. If there's anything else I can do for you, feel free to reach out. Thank...
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We had some hoops to jump through and Jeff got us to finish line!
Reply from Jeff Schenk
February 25th, 2026 08:08 PM
Thanks for sharing your experience, Tanya. It sounds like the process had its challenges, and I'm glad I could assist you in reaching your goal. If there's anything else I can help with or if you have any more feedback, feel free to let me...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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- PA, NH, VT, TX, VA, DE, MD, CT, FL, WV, NC, OH, GA
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing