New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Arnold was easy to communicate with and knowledgable.
Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
for
New American Funding - Novi | Consumer Direct
Superb communication. Very attentive. Great personality. Easy to work with.
Reply from Peter Grant
September 19th, 2023 03:37 PM
Glad we could get you the keys to your new home :)
for
Brian Brandenstein
Brian did an excellent job through the mortgage process, was extremely responsive and patient and took the time to explain the different mortgage options with me including whether 15 year or 30 year made the most sense. I could not sell my...
read more
Reply from Brian Brandenstein
September 24th, 2023 02:48 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Loan officer would have made it better by communicating the process earlier. Loan processor would have made it better with more communicating and consistent follow-thru. Therefore, a little more attention to easing the concern of the customer...
read more
Reply from New American Funding - Drew Vogl
April 25th, 2025 10:17 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Customer service was fantastic. River and the whole team was great to work with.
Reply from River Robertson
September 13th, 2023 01:03 PM
Thank you so much for your kind words and excellent rating, Carl. It's wonderful to hear that you had a positive experience with our team at New American Funding. We always strive to provide top-notch customer service and it's rewarding to...
read more
During this entire process everyone involved was helpful and understanding.
Reply from New American Funding - Michael Seag...
February 26th, 2026 11:49 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Matt worked fast and diligently on our loan. We couldn't ask for a better experience. My only complaint is the interest rate, but there's nothing Matt could of done about that. We will be using Matt again once the rates drop and we refinance...
read more
for
New American Funding - Novi | Consumer Direct
Morgan made this closing a very smooth transaction.
for
New American Funding - Brian Kimball
Until Brian got involved, the others were not professional nor did they care I was a a veteran! Truly disappointing.
Reply from Brian Kimball
December 4th, 2023 08:44 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
for
New American Funding - Alexis Martinez
This experience was absolutely pain free. I was kept in the loop constantly, things moved along with ease and Alexis was always available to help me with everything patiently. Misty moved me through her portion smoothly as well. I am EXTREMELY...
read more
Reply from Alexis Martinez
September 21st, 2023 12:37 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
4001–4010 of 14572
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing