New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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New American Funding - Novi | Consumer Direct
Kevin Murphy made it feel like he was a friend trying everything he could to help my husband and I. John Ray is where the experience lacked. It was difficult to get him on the phone, he wouldn't listen to anything we said, he made the stress...
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Reply from Kevin Murphy
November 7th, 2023 02:44 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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New American Funding - Brian Kimball
The process went real smooth.
Reply from Brian Kimball
December 4th, 2023 08:44 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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NAF ,Christopher Trombley, and Brian Lacasa did well by me
Reply from Christopher Trombley
October 25th, 2023 02:30 PM
Thanks Ken, I am excited for you and your family. Please reach out if you have any questions going forward. Enjoy your home. :)
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New American Funding - Novi | Consumer Direct
Loved Peter…. Summer not so much. She’s too slow at responding.
Reply from Peter Grant
November 4th, 2023 11:58 AM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Alec did a great job, they were responsive and helped us whenever we needed it. I felt Alec provided A+ care of my loan. The documentation process was mishandled by a different team several times. This caused confusion and unnecessary mental...
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Reply from Alec Manoogian
November 3rd, 2023 08:33 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Accessibility, depth of knowledge, responsiveness, honesty, accountability, and representative of NAF interfacing with the VA, Many years and much business contacted allows me to express these thoughts at this time.
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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New American Funding - Sam Alhumdi
The communication I had with my agent
Reply from Sam Alhumdi
April 19th, 2024 06:19 PM
Thank you Karen! It was great working with you. It was a long road but we made it to the finish line!!!
I was just going to wait on refinancing our home just given the current interest rate status and economy, plus I had spoken to some major banks who gave me interest quotes that were just too high. After my initial conversation with Scott and...
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Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Lots of communication
I can call. Jeff back anytime
Gave me financial tips for my future needs
Reply from Jeff Valley
November 1st, 2023 07:34 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
James and Stephanie have both gone above as s beyond. I never felt like I was working with anything less then a friend.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing