New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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I had been working for months trying to get a loan for my house with another place and new American gave me a call and changed everything, they were beyond helpful answering all my questions as this was my first time buying a house. They were...
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Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Kat was extremely helpful every step of the way. She was always available to answer my questions. She was instrumental in helping a first time home buyer learn the jargon of the industry. Her top notch service kept the entire process mostly...
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Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Kat was easily accessible to answer questions or concerns. She made the process painless for me and I was kept up to date with the status of my loan processing.
Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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Shawn McCaffrey
Shawn was there from start to finish to answer any questions that I had throughout the process. His advice and expectations were clearly communicated each and every step of the way. I have already recommended his services to a friend!
Reply from Shawn McCaffrey
February 25th, 2024 10:17 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Everything
Reply from New American Funding - Diana Lombar...
February 26th, 2026 11:39 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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New American Funding - Bryan Anstandig
Great communication throughout the process. Bryan promised he could close in 30 days for a first time homebuyer, he more than delivered, we did it in 28 days.
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New American Funding - Novi | Consumer Direct
I appreciate the response and communication from Alyssa and the manager. At times, Morgan was very rude and unprofessional. Often she wouldn’t respond. Overall, it appeared that we were “bothering” her through this process. With the amount...
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Reply from Morgan Schmidt
March 3rd, 2024 12:10 AM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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New American Funding - Blake Freeman
My overall experience with my Loan Officer Mr. Blake Freeman was great and I would highly recommend him to friends and family. However, my overall experience with my loan processor - Mr. John Ray was not that great. He failed to communicate,...
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Reply from Blake Freeman
March 2nd, 2024 08:35 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Arnold's communication was excellent. He always responded quickly and the transaction was super smooth and easy. Thank you.
James is awesome! Give him a vacation.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing