New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,571)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,571)

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5 Star

88%

4 Star

3 Star

2 Star

1 Star

The customer service was supportive and superior.

Reply from Alexis Martinez

March 10th, 2024 03:12 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Any questions that we had during the process were answered efficiently and effectively.

Reply from Peter Grant

February 29th, 2024 01:33 PM

I'm delighted to hear that you found our communication effective and efficient, Debra. It's my goal to ensure that all your questions are answered promptly during the process. Thank you for giving me a 4.83 out of 5 rating, it's greatly appreciated....

Wayne helped me out a lot with me being a new home buyer he was very knowledgeable and helpful

Reply from Wayne Leonard

March 9th, 2024 08:06 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Davon and his team are incredibly easy to work with. They are down to earth people who are at your disposal during the loan process.

Reply from Davon White

February 29th, 2024 05:21 PM

I'm incredibly grateful for your kind review, Luis. It was our pleasure at New American Funding to assist you throughout the loan process. Seeing your 5-star rating makes us proud of the work we do. My team and I will remain at your disposal...

The whole process was so easy because everyone worked together and was very efficient. Bryan and Crystal worked so hard to get me to close on my house as early as I wanted too. They made this home-buying process very easy for me!

Reply from Bryan Anstandig

March 7th, 2024 03:08 PM

Very punctual with responding, knowledge was great being able to guide and help for best decisions and to set up future plans

Reply from New American Funding - Scott Sheedy

February 26th, 2026 11:52 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Great people to work with

Reply from Ryan Knapp

April 19th, 2024 06:19 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

from beginning to end michael and Diana were tremendous help. great to work with both.😊

Reply from New American Funding - Michael Seag...

February 26th, 2026 11:49 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Jon and Kristin were very professional and a pleasure to work with.

Reply from Jon Ware

March 5th, 2024 09:46 PM

Kat was awesome! Friendly, polite, knowledgeable and didn't make me jump through hoops gathering paperwork and info to get approved!

Reply from New American Funding - Kat Lee

February 26th, 2026 11:43 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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