New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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New American Funding - Novi | Consumer Direct
Amazing communication, Jon was available 24/7!
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New American Funding - Novi | Consumer Direct
Ken was very knowledgeable. He always answered the phone and if he didn’t know the answer, he would call me back with it in a timely matter he’s very professional.
Reply from Ken Chodock
April 20th, 2024 09:58 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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New American Funding - Blake Freeman
Blake went above and beyond with any and everything. He explained the process and answered questions that really should have been answered by others (our realtor wasn't really our favorite) loved working with him and look forward to dealing...
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Reply from Blake Freeman
April 19th, 2024 02:57 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Quick, great rates, responsive, helpful.
Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Drew was great from start to finish. He was responsible, easily reachable, prompt and fun to work with. I truly appreciate his time and effort with my loan process which he made seamless.
Thank you!
Reply from New American Funding - Drew Vogl
April 25th, 2025 10:17 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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New American Funding - Novi | Consumer Direct
They made it very easy to take care of this transaction. Even though I was working out of town and could not be available all the time . Thanks
Reply from Ken Chodock
April 19th, 2024 06:16 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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New American Funding - Michael Fienberg
The beginning talks with Michael to get things started where he made me feel comfortable with the decision to go forward because I was a uneasy about losing my current house payment, but the he explained everything really well is why I went...
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Reply from Michael Fienberg
April 18th, 2024 05:14 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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New American Funding - Novi | Consumer Direct
Better communication from Lisa
Reply from Ryan Knapp
April 19th, 2024 06:19 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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New American Funding - Novi | Consumer Direct
Mo stayed on our transaction until the end. I understand that the last minute items that scared everyone involved weren’t his doing and in the end, it came together. Will definitely recommended Mo!
Communication was okay in the beginning but near the end was not so great. I have had not so good experiences with several Naf lenders. I make the best of them due to my clients.
Reply from Ruth Danielson
September 1st, 2024 03:38 PM
Thank you for taking the time to share your feedback, DeAnna. I'm sorry to hear that your experience towards the end of our process didn't meet your expectations, as this is not the standard we aim to provide at New American Funding. I understand...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing