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New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,571)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,571)

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5 Star

88%

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Arnold communicates so well with his clients. Continually communicating every process and step the loan application was at. Would highly recommend Arnold to friends & family.

Reply from New American Funding - Arnold Espar...

February 26th, 2026 11:35 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Easy communication,good response to questions, overall good experience

Kevin was very communicative when needed to be and extremely pleasant and funny on the phone. Enjoyed our conversations.

Reply from Kevin Murphy

April 11th, 2024 03:48 PM

I'm absolutely delighted to hear that you had a positive experience, Andrea. It was indeed my pleasure to assist you and I truly enjoyed our conversations as well. It's great to hear that my communication and approach added value to your experience...

Brad is amazing and kind. He is very professional yet homely. Thank you Brad and Marlo as well!

Reply from Brad Pugh

May 3rd, 2024 03:48 PM

I'm truly humbled by your kind words, Mary. It was a pleasure assisting you and I'm glad that you had a positive experience. We, at New American Funding, always strive to provide the best service to our customers. Your feedback motivates us...

It was good.

Reply from New American Funding - Scott Sheedy

February 26th, 2026 11:52 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Kat was great! She was super casual, "with it" and an effective communicator which is what I need! Thank you so much for the help Kat.

Reply from New American Funding - Kat Lee

February 26th, 2026 11:43 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Arnold was great. Very responsive. But getting this loaned processed & getting the CLC was terrible. This loan was ready to go to final processing & Underwriting 12 days before closing, but yet my clients were jumping through hurdles to get...

Great customer service over all the process was easy

Reply from Alexis Martinez

April 20th, 2024 02:15 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Yes, the closing was not ok. The info to attorney was not timely, the final statement was received late, so wire was delayed. Should have happened 3 days before close and not on day of closing. My buyers were not thrilled. Peter said we were...

Sam and Diana are always amazing. They really make you feel valued and heard!

Reply from Sam Alhumdi

April 19th, 2024 06:19 PM

I'm absolutely thrilled to hear that you had such a positive experience, Branden. Diana and I always strive to make our clients feel valued and heard, and we're so glad we succeeded with you. Thank you for taking the time to leave a 5-star...

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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