New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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New American Funding - Novi | Consumer Direct
Overall, my experience with Brad was amazing. He was very professional; he knew his field and made it happen. Brad made miracles, literally, lol. I will forever be grateful to him. Thank you to Brad and the whole New American Funding Team!
Reply from Brad Pugh
June 26th, 2024 04:38 PM
I'm thrilled to hear that you had a great experience, Wendy! Your kind words truly made my day. It was a pleasure to assist you throughout the process and I'm glad I was able to make things happen for you. I'm fortunate to have an amazing team...
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New American Funding - Alexis Martinez
She was very thorough quick and efficient.. I am thankful that I worked with Alexis Martinez.
Reply from Alexis Martinez
July 6th, 2024 03:18 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Seemed down to earth and was more interested on helping me than making money
Reply from New American Funding - Drew Vogl
April 25th, 2025 10:17 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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New American Funding - Novi | Consumer Direct
Ryan, and Marlo were great to work with. The underwriter taking 6 weeks requesting the same information over and over trying to find a reason not for the refinance to go thru and then explaining they didn't know it was a refinance the whole...
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I couldn’t never get in touch with John like I was bothering him but Malcolm Arrington always answers and took care of any questions or any of my concerns he is really there for you if you need him again I thank Mr Malcolm for being real professional...
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Reply from Malcolm Arrington
July 30th, 2024 12:18 PM
Elliot, thank you, we made it! Congratulations on your new home and I look forward to assisting you in the future. God bless!
Arnold was accesible and good communicating changes as he was made aware
Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Bryan did well. It was hard to get in contact with others. There was poor communication between us and Maria and quite frankly between Bryan and Maria. But based off of the lack of communication with Maria, we don't put that on Bryan.
Reply from New American Funding - Bryan Smith
February 27th, 2026 04:38 PM
Hey there Hailey. I just want to say how sorry I am for how that transaction went. Clearly, Maria was not at her best. And trust me, you are not the first to have issue. The good news for me is that this gave me the ammo I needed to get this...
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Bryan was friendly, knowledgable, and easy to get a hold of. He never made me feel silly when I had questions. Can't recommend him enough!
Reply from New American Funding - Bryan Smith
February 27th, 2026 04:38 PM
Thank you! Congrats on the new house and pending parenthood!
I am delighted with the service provided by Robby and Grace. They were both excellent throughout the entire process. I felt very well attended to, as they showed great patience and answered all of my questions thoroughly. The communication...
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Reply from Robby Goudeseune
June 25th, 2024 02:46 PM
Thank you so much for your kind words! I look forward to helping you or anyone that would like to have a similar experience. Feel free to send anyone over you believe I might help!
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Shawn McCaffrey
Shawn was personable and it felt like he was always available to answer my questions and guide me in getting the loan I was looking for. Thanks for your professional and one on one experience.
Reply from Shawn McCaffrey
June 28th, 2024 12:28 PM
It was great working with you. Thanks again for putting your trust in us.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing