New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Chris was amazing and everything that lead up to the loan Processor was perfect. Once it switched over to her, it was unorganized, communication lacked, everything was repetitive, last minute or just not communicated at all, unless I reached...
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Reply from New American Funding - Christopher ...
July 24th, 2026 12:01 PM
Melissa, I appreciate your feedback and am glad that my support helped you through the initial stages of the process. I'm sorry to hear about the challenges you faced once it transitioned to the loan processor. Please know that your concerns...
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Being able to communicate with each other
Reply from New American Funding - Ruth Daniels...
August 3rd, 2026 07:51 PM
I'm glad to hear that communication was effective, Linda. If there's anything more you need or if you have any questions, please feel free to reach out.
Excellent experience from the first visit with Scott Sheedy to the signing of the last documents. There are not enough words for how thankful we are for his expertise, his professionalism, his care answering each and every question we would...
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Reply from Scott Sheedy
August 3rd, 2026 01:41 PM
Martha, I'm truly grateful for your kind words and the trust you placed in me and Jaqueline throughout your mortgage process. It's wonderful to know that you're in a better situation now and felt supported every step of the way. Your recommendation...
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Laura was very responsive to emails and always willing to get on the phone to talk through my questions as a first time homebuyer.
Reply from New American Funding - Laura D'Andr...
August 3rd, 2026 07:41 PM
Christine, thank you for sharing your experience. I'm pleased to know that my responsiveness and willingness to discuss your questions were helpful during your first homebuying journey. If you have any more questions, feel free to reach out...
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Keep artificial intelligence out of the process. It nearly caused this deal to be ended. You have smart human beings. Utilize them.
Reply from Nathan Cohen
August 3rd, 2026 01:30 PM
Chris, I appreciate your feedback and understand your concerns about the use of artificial intelligence in the process. It's important to me that our clients feel confident and supported by our team. If there's anything specific you'd like...
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While the initial communication was great, everything drastically went downhill the closer we got to closing. Responses were snappy at times, we received emails in the middle of the night asking for documents, we were asked for the same documents...
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Reply from Austin Davis
August 3rd, 2026 07:49 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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Nathan was great to work with! We ran into some issues and we worked through them together in the best interest of our mutual client! :)
He answered any of the questions I had , guide me through the steps.
Reply from Blake Freeman
July 30th, 2026 02:53 PM
Alejandra, I'm glad I could guide you through the steps and answer all your questions. If there's anything else you need, feel free to reach out.
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Moe Alzayadi
Moe made himself available anytime of day to answer questions. Moe never sounded like it was a inconvenience to speak with me. I will recommend moe anytime someone needs a mortgage.
Reply from Moe Alzayadi
July 29th, 2026 07:34 PM
Jordan, I appreciate your kind words and recommendation. I'm glad I could be available to answer your questions and make the process easier for you. If you ever have more questions or need assistance in the future, feel free to reach out.
Kat is very knowledgable at what she does and I hope to work with her again in the future!
311–320 of 14547
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing