

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Jeff is very friendly and professional reliable always have the answer and support you need, communication is a 10/10
Reply from Jeff Valley
October 21st, 2024 02:20 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
James worked with us until we got our home. We are very thankful for all of his help.
Any time I had a question they answered it in timely manner. Always kept me informed through the whole process.
Reply from Robby Goudeseune
October 11th, 2024 03:25 PM
Leigh, thanks for being our valued client. Can't wait to lower your rate again when the time comes!!
Honestly, Kat has been absolutely incredible. As someone who has led large divisions in the insurance industry and have overseen customer experience for fortune 100 and non profits, I can honestly say that Kat has been incredible and has made...
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Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
He was professional, respectful and trustworthy. He answered all of our questions and was there for us. Thank you so much Brendhan.
Reply from Brendhan Jones
October 10th, 2024 06:04 PM
Jean it was my pleasure to help get your loan finished. hope all the work gets done in time for the holidays!!! thank you for the nice words!!!!
everyone was quite accessible and knowledgeable. took calls and texts and gentle reminders when i was overwhelmed with a plethora of emails and forms.
Reply from New American Funding - Laura D'Andr...
February 27th, 2026 06:47 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Bryan Smith
Reply from New American Funding - Bryan Smith
February 27th, 2026 04:38 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Brain did everything he could to the end of closing.
Reply from New American Funding - Drew Vogl
April 25th, 2025 10:17 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
To be upfront with me about all the little things like repairs to be made if any . More upfront with me about the process of getting the loan approved aka repairs they may want done after my initial disclosure of the fact I said its a fixer...
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Reply from Christopher Trombley
October 9th, 2024 01:47 PM
Hey Chad, thanks for the review. Thank you for sticking with NAF and giving us an opportunity to help you into your home. Very happy for you!
Good communication and advice. Flexibility with schedule. Not pushing at expense of rate etc
Reply from New American Funding - Laura D'Andr...
February 27th, 2026 06:47 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing