New American Funding - Novi | Consumer Direct's Cover Image
New American Funding - Novi | Consumer Direct in Novi, MI

New American Funding - Novi | Consumer Direct, MI

Novi, MI
Company Logo
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
88%
4 Star
8%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • F
    Fafale D
    Zion, IL
    Posted on October 11th, 2024 02:15 PM
    Jeff is very friendly and professional reliable always have the answer and support you need, communication is a 10/10
    Reply from Jeff Valley
    October 21st, 2024 02:20 PM
    Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
  • L
    Larry D
    Sheffield, VT
    Posted on October 11th, 2024 01:07 PM
    James worked with us until we got our home. We are very thankful for all of his help.
  • L
    Leigh T
    Keyser, WV
    Posted on October 11th, 2024 09:27 AM
    Any time I had a question they answered it in timely manner. Always kept me informed through the whole process.
    Reply from Robby Goudeseune
    October 11th, 2024 03:25 PM
    Leigh, thanks for being our valued client. Can't wait to lower your rate again when the time comes!!
  • D
    David O
    Vail, AZ
    Posted on October 10th, 2024 02:28 PM
    Honestly, Kat has been absolutely incredible. As someone who has led large divisions in the insurance industry and have overseen customer experience for fortune 100 and non profits, I can honestly say that Kat has been incredible and has made...
    read more
    Reply from New American Funding - Kat Lee
    February 26th, 2026 11:43 PM
    We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
  • for
    New American Funding - Brendhan Jones
    Encompass
    J
    Jean Z
    East Peoria, IL
    Posted on October 10th, 2024 02:22 PM
    He was professional, respectful and trustworthy. He answered all of our questions and was there for us. Thank you so much Brendhan.
    Reply from Brendhan Jones
    October 10th, 2024 06:04 PM
    Jean it was my pleasure to help get your loan finished. hope all the work gets done in time for the holidays!!! thank you for the nice words!!!!
  • M
    Mark J M
    Portland, ME
    Posted on October 10th, 2024 12:34 AM
    everyone was quite accessible and knowledgeable. took calls and texts and gentle reminders when i was overwhelmed with a plethora of emails and forms.
    Reply from New American Funding - Laura D'Andr...
    February 27th, 2026 06:47 PM
    Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
  • H
    Hal R B
    Naples, ME
    Posted on October 10th, 2024 12:00 AM
    Bryan Smith
    Reply from New American Funding - Bryan Smith
    February 27th, 2026 04:38 PM
    Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
  • R
    Ricardo G
    South Sioux City, NE
    Posted on October 9th, 2024 02:40 PM
    Brain did everything he could to the end of closing.
    Reply from New American Funding - Drew Vogl
    April 25th, 2025 10:17 PM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
  • C
    Chad A
    Johnson, VT
    Posted on October 9th, 2024 01:32 PM
    To be upfront with me about all the little things like repairs to be made if any . More upfront with me about the process of getting the loan approved aka repairs they may want done after my initial disclosure of the fact I said its a fixer...
    read more
    Reply from Christopher Trombley
    October 9th, 2024 01:47 PM
    Hey Chad, thanks for the review. Thank you for sticking with NAF and giving us an opportunity to help you into your home. Very happy for you!
  • A
    Adam N H
    South Portland, ME
    Posted on October 9th, 2024 01:06 PM
    Good communication and advice. Flexibility with schedule. Not pushing at expense of rate etc
    Reply from New American Funding - Laura D'Andr...
    February 27th, 2026 06:47 PM
    We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
  • 2891–2900 of 14566
    About
    New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing