New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
New American Funding - Sam Alhumdi
Our refinance was quick and the staff at NAF was professional, thorough and informative. We recieved timely updates as the process progressed; that was appreciated. Staff was friendly and pleasant to conduct business with.
Reply from Sam Alhumdi
November 4th, 2024 12:13 PM
Thank you for the kind review Robert. It was a pleasure working with you and Miriam. I'll continue to monitor your mortgage and reach out again as rates continue to drop.
for
New American Funding - India Mitchell
India's exceptional professionalism was the primary reason for the success of this deal. She ensured that all parties were kept informed throughout each phase of the process. I was very pleased to have her involvement and would welcome the...
read more
He is AMAZING!!!!
Reply from Matt Carr
November 12th, 2024 04:22 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Communication was lacking when it came to what was needed
Reply from Robby Goudeseune
November 7th, 2024 10:04 PM
Hi Chantae, sorry you didn't have an amazing experience. Your loan was definitely challenging when it came down to the end. I hope you will accept my apologies for your communication issues. Congrats on the new home!!
Bryan Smith
Reply from New American Funding - Bryan Smith
February 27th, 2026 04:38 PM
Thanks James! Have a great holiday season.
Easy process and the team was Great!!
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
for
New American Funding - Kristi Riley
Krist was knowledgeable and helpful throughout the entire process. Highly recommend Kristi Riley!!!
Reply from Kristi Riley
November 11th, 2024 02:10 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
We have SO MANY complaints about NAF. First of all, the communication was dreadful. We had to repeatedly call to get any answers to our questions and we had to get news through other people involved (i.e., the sellers' real estate agent, who...
read more
Reply from Jeff Valley
November 11th, 2024 01:07 AM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
for
New American Funding - Logan Burke
Logan was great throughout the process; she also expedited things when needed and communicated very well. I was impressed!
Reply from Logan Burke
November 10th, 2024 07:11 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
As a first time buyer, they made the process super easy starting out, but until the end it did get a little rocky due to miscommunication. Though at the end, my team managed to come up with a solution and made sure I ended up in my ome and...
read more
Reply from Malcolm Arrington
October 31st, 2024 12:44 PM
Hi Majeed, I appreciate your honest feedback. I'm sorry to hear that there were some communication issues towards the end, and I understand that this can make things a bit rocky. I'm glad to hear that my team and I were able to find a solution...
read more
2821–2830 of 14563
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing