New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,562)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,562)

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5 Star

88%

4 Star

3 Star

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1 Star

Joseph and Jordyn were very knowledgeable and very patient with me in my situation. I felt that they both went above and beyond with me.

Reply from Joseph Dugan

December 24th, 2024 05:06 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Very professional, communication was outstanding, always available.

Reply from New American Funding - Bryan Smith

February 27th, 2026 04:38 PM

Thank you for the kind words Andrea. It was a pleasure working with you. I hope we can work together again soon!

Kris went above and beyond. grewt communication and made the process easy and made sure we got to closing with no hiccups! Thanks for all you did , look forward to working with you in the future.

Reply from New American Funding - Kris Zeigler

February 27th, 2026 06:47 PM

My pleasure! Great to work with you on the purchase by Zach! He loved working with you as his realtor also!

It was a tough file and NAF got it done. It was even down the the last minute and they made it happen.

Reply from Malcolm Arrington - New American Fu...

December 13th, 2024 01:58 PM

Yes it was but great teamwork all around Cathie and a happy client, thank you!

Little to no communication through the process. Late notice action request. No sense of urgency. 7 days after closing and I have no idea we're the funds I requested are or the status. I keep getting told, " it Closed".

Reply from Logan Burke

December 22nd, 2024 05:21 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Zach is very knowledgable and provided my client excellent counsel. He was able to troubleshoot a few issues for my client and recommend an alternate finance product for her that better fit her needs/goals. His experience is unmatched. Great...

Reply from Zachary Mayhew

April 22nd, 2025 02:50 AM

Wow, Lisa! Thank you so much for the kind words. I really enjoyed working with you, and I'm so happy everything turned out well. Always a such pleasure to work with a solutions oriented, true professional such as yourself!

Great experience.

Reply from Zachary Mayhew

April 22nd, 2025 02:50 AM

Thanks, Lisa! It was great working with you!

Good communication with Drew . Very responsive .

Reply from New American Funding - Drew Vogl

April 25th, 2025 10:17 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

The ease professionalism and overall experience getting the loan.

Reply from New American Funding - Michael Seag...

February 26th, 2026 11:49 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Great advice and communication as well as their service and support. Also, easily accessible. It was a great experience for sure!

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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