New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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When called did not answer all of the time. And would take a long time to answer emails at time
Reply from Ruth Danielson - New American Fundi...
February 10th, 2025 10:05 PM
Alexander, I appreciate you taking the time to share your feedback.
Smooth process
Reply from Malcolm Arrington - New American Fu...
February 10th, 2025 06:04 PM
Glad to hear your experience with New American Funding was smooth. Always striving to make the home financing journey as seamless as possible for my clients. Hoping to work with you again in the future.
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New American Funding - Joseph Dugan
Communicating with Joseph was a positive experience. He was knowledgeable of the loan process and was able to answer any questions I asked.
Reply from Joseph Dugan
February 20th, 2025 03:36 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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New American Funding - Crystal Murray
Being a new home buyer the process sometimes became overwhelming I liked how Crystal would check on me to make sure that I was okay
Reply from Crystal Murray
February 20th, 2025 05:18 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Bryan and his team did a wonderful job with a quick refinance. Always able to answer questions quickly and efficiently. Communication throughout the whole process was amazing. I couldn't ask for a better second experience with this team!
Reply from New American Funding - Bryan Smith
February 27th, 2026 04:38 PM
Thank you Teryan! Best of luck in all that you do!
James is very attention to detail oriented. He responds rapidly to questions. Not his doing , but there is a lack of communication with the home office to James. I believe that James is very concerned in customer relations and goes the extra...
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New American Funding - Kristi Riley
Kristi is very knowledgeable
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New American Funding - Schuyler Jackson
The care and attention and transparency was second to none snd and above my expectation. Thank everyone who assisted in helping us reach our goals and dream.
Reply from Schuyler Jackson
February 15th, 2025 03:43 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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New American Funding - Alexis Martinez
Great communication, very straightforward. Process was easy and simple.
Reply from Alexis Martinez
February 14th, 2025 05:53 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Arnold was always very attentive, patient and willing to meet the requirements for the process of purchasing my home. He is a proactive, dedicated, organized and very professional person. He was always attentive to the opportunities and possibilities...
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Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing