New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,561)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,561)

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5 Star

88%

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1 Star

Malcolm was very informative and always available to andwer any questions walked me through the whole process and was great

Reply from Malcolm Arrington - New American Fu...

February 21st, 2025 02:11 PM

Thank you, Justin, it was a pleasure to assist you throughout the process. If you have any more questions or need assistance in the future, please don’t hesitate to reach out.

From our very first phone conversation until she joined my realtor, Nichole Umlah & I at my closing, Laura HAS been just amazing. I could tell immediately that she was interested in my personal purchase journey and she & her team were responsive,...

Reply from New American Funding - Laura D'Andr...

February 27th, 2026 06:47 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Easy process and great communication

Reply from Scott Schmaltz - New American Fundi...

February 26th, 2025 09:25 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Laura is exceptional at customer service and communication. She is personally reachable all the time and my clients love that they are able to speak to her and not just members of her team. She's fast, efficient and extremely knowledgeable...

Joe made every step of the loan process as easy as possible . He was always available to answer any questions we had

Reply from Joe Braga - New American Funding

February 25th, 2025 05:39 PM

Arnold was a pleasure to work with, was there every step of the way!

Reply from New American Funding - Arnold Espar...

February 26th, 2026 11:35 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Scott comnunicated with me through the entire process. He told me what was needed and I sent it to him; and the work got done!

Brian is what made it great, he was and always is very friendly, honest and infomative. He provides my options and makes sure I was aware of my differences between my options. This is why continue to reach out directly to Brian when it come...

Reply from Brian Kimball

February 22nd, 2025 04:35 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

This is the third time we've used Kat as our loan officer. I will continue to seek out her services before going anywhere else. I have already recommended her to a couple friends looking to buy in the near future

Kat is fantastic. I have already referred my son, and a friend to her when they get ready for their purchases. As long as she is with the company we will always come back.

Reply from New American Funding - Kat Lee

February 26th, 2026 11:43 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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