New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,561)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,561)

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5 Star

88%

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The overall experience

Reply from Matthew Kashat

July 3rd, 2025 01:21 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

The team went above and beyond to make this transaction work, I'm very grateful to have such an awesome team. Diana Lombard, Huyen Nguyen. Your hard work, from my heart thank you for hanging in there with me. Sincerely MARQUITTA

Reply from New American Funding - Diana Lombar...

February 26th, 2026 11:39 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

New American Funding - Novi | Consumer Direct has received a review with 5 star rating from Sean C

Robby Goudeseune is very approachable and a great listener. He had a great sense of what I needed and offered options that fit my budget. He was patient and understanding. He never made me feel I was a bother or troublesome. We have forged...

Reply from Robby Goudeseune

July 2nd, 2025 10:58 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Alec was very helpful throughout the entire process.

Reply from Alec Manoogian

July 2nd, 2025 07:55 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Overall lending experience

I sincerely want to thank Arnold Esparza Garcia for his incredible help throughout my loan process. From day one, he demonstrated a high level of professionalism, patience, and dedication. He was always available to answer my questions, clarify...

Reply from New American Funding - Arnold Espar...

February 26th, 2026 11:35 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Matthew was amazing to work with. He was responsive, knowledgeable, and handled any situations that arose with ease. He served as an excellent liaison between all parties, ensuring everything ran smoothly from start to finish. I look forward...

Thanks for your help I appreciate that you answered my questions and made me feel comfortable with this process.

Reply from New American Funding - Alex Rebolle...

February 24th, 2026 10:23 PM

Thank you for the kind words Robin!

Kat Lee was so easy to talk to, down to earth, real and fun to communicate with! I could be me with her and never felt uncomfortable asking her anything! She made me feel like she was always available to communicate (9pm on a Saturday? She...

Reply from New American Funding - Kat Lee

February 26th, 2026 11:43 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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