New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,561)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,561)

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5 Star

88%

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easy process with most being done online and being advised as it progressed through each step

Reply from Jacob Leone

July 5th, 2025 02:53 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Kat was very knowledgeable, patient, informative, communicative and still managed to have a "human side". Kat was top notch and I would definitely recommend my friends and family to NAF

Reply from New American Funding - Kat Lee

February 26th, 2026 11:43 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

It took 2 month start to finish. I do understand some of the things were on me but the communication was horrible. Keith wanted me to get him my insurance binding at 5:15 at night (state farm is closed) . I was able to get it. Then he never...

Reply from Keith Glenn

July 5th, 2025 02:08 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Michael was straightforward and easy to understand. He always replied to my emails and questions very quickly as well.

Reply from New American Funding - Michael Seag...

February 26th, 2026 11:49 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

He was very knowledgeable and would communicate

Done on time

He is an amazing professional, great costumer services 100% recomend.

Reply from New American Funding - Arnold Espar...

February 26th, 2026 11:35 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

The level of professionalism and communication provided on each step of the purchasing process.

Reply from Dan Goldsby

July 1st, 2025 02:50 PM

Thank you for great review Patti, it was a pleasure helping you buy your home. I hope you have a nice 4th of July and enjoy being a home owner now.

Sam was on his stuff answered when I called or texted him . Over a holiday weekend he made sure to help me !! he's the best !! Thank you Sam your the man !!

Reply from New American Funding - Sam Alhumdi

June 23rd, 2025 07:02 PM

Brayden, Thank you for the kind words. It was great working with you! I'm glad everything worked out and we were able to close on your first home. Should you need anything in the future, do no hesitate to reach out.

My guy, Blake was always available and answered all questions for all parties. I'm thankful that we got him! There were many issues that popped up and he knocked everything out with very little issues for us.

Reply from Blake Massengill

July 3rd, 2025 02:48 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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