

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Attention to detail was great and overall experience with him was better than expected.
Reply from Nathan Cohen
September 7th, 2026 08:11 PM
Adam, I appreciate your kind words about my attention to detail and the overall experience. I'm happy to hear that I exceeded your expectations.
Both were able to help me with all explanations I needed to fully understand the paperwork and process . This made me feel extremely at ease with the whole process Thank you
Reply from Steven Sickler
September 7th, 2026 08:32 PM
Marilyn, I'm pleased to hear that you felt at ease with the process and found the explanations helpful. Thank you for your kind words and for sharing your experience with me!
Malcolm was very helpful to me and my client as we were trying to get them approved for their loan. The main problem we had actually was from the lender in the western time zone, not communicating enough to my client and I. When it was down...
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Reply from Malcolm Arrington
September 8th, 2026 05:28 PM
Dawn. I'm pleased I could assist you and your client during the loan process. I understand how frustrating communication issues can be, and I'm here if you have any further concerns or need assistance.
I appreciate the ability to contact Chris and Brian via email, text or phone. The team worked very well together and was very quick and responsive to all my needs and questions.
Reply from New American Funding - Christopher ...
August 25th, 2026 02:08 PM
Mia, I'm grateful for your kind words about the accessibility and teamwork between Brian and me. It's great to know that our responsiveness met your needs.
The ONLY thing I would like to see NAF do better is understand attorney states. The delay was an issue and our clients ended up not having a home for days!
Great Customer Service and quick response will work with you more and more transactions
thanks
Reply from New American Funding - Christopher ...
August 25th, 2026 01:28 PM
Sam, I appreciate your kind words about my customer service and quick responses. I'm happy to hear you're looking forward to more transactions together. Thank you!
Anikets' amazing help, readiness
And overall reassuring spirit.
Reply from Aniket Shah
September 4th, 2026 03:05 PM
Ja'mel, I'm so glad to hear that you found my help and supportive approach reassuring. Your kind words mean a lot to me, and I'm thankful for the opportunity to assist you with your needs at New American Funding.
Kellie is a very professional and experienced agent that I was very pleased as having as my loan processor! She is a great ambassador for NAF and will definitely refer Kellie and NAF to family and friends!
Reply from Kellie Turoski
September 3rd, 2026 08:16 PM
Thank you so much for your kind words, Daniel! I'm glad to know you were pleased with my assistance as your loan processor. I appreciate your willingness to refer me and New American Funding to your family and friends.
Logan was very knowledgeable and helpful while managing my application and working with me on my requirements.
Reply from Logan Mead
September 3rd, 2026 02:34 PM
Thank you for your kind words, Stacie. I'm pleased to know that my knowledge and assistance were helpful during your application process. If you have any further questions or need assistance, feel free to reach out.
I wish I would have gone with Rocket Mortgage from the start.
Reply from Scott Sheedy
September 3rd, 2026 01:06 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing